International Call Center Executive (Automotive Industry)

Job Description

Title: International Call Center Executive (Automotive Industry)

Company Name: AYANUK PTY LIMITED

Vacancy: 2

Age: 23 to 30 years

Job Location: Dhaka (Banasree)

Salary: Tk. 20000 - 40000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Artificial Intelligence (AI) Startup, Business-to-Business (B2B) Software and Services Startup
• Freshers are also encouraged to apply.

• Bachelor of Science (BSc)

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Artificial Intelligence (AI) Startup, Business-to-Business (B2B) Software and Services Startup
• Freshers are also encouraged to apply.

• Age 23 to 30 years
• Only Male

About Us
Carbarn is a global automotive exporter specializing in Japanese vehicles, with operations across Australia, Japan, Bangladesh, and Africa. We manage international customers daily through calls, WhatsApp, and online channels.

Key Responsibilities

• Handle inbound and outbound calls with international clients (Australia, Africa, Bangladesh).
  
  

• Respond promptly and professionally to WhatsApp and email inquiries.
  
  

• Use sales techniques and customer psychology to guide clients and convert inquiries into confirmed sales.
  
  

• Explain vehicle details, purchase process, and shipping clearly to international buyers.
  
  

• Maintain accurate call logs and customer records in CRM/Sheets.
  
  

• Support sales and operations teams by relaying leads and booking follow-ups.
  
  

• Build trust with clients by providing transparent, timely communication.
  
  

Requirements

Education

• Bachelor’s degree (any discipline). Preference for Computer Science, Business, or Marketing
  
  

Experience

• Prior call center or customer service experience.
  
  

• Previous experience in AI-powered/automated call centers will be an added benefit.
  
  

• Work experience in companies like SBT Japan, Beforward, or other automotive exporters will be considered a strong advantage.
  
  

• Freshers with strong communication skills are welcome.
  
  

Skills & Expertise

• Extraordinary communication skills with clear, neutral accent in English.
  
  

• Strong convincing power and ability to close leads.
  
  

• Knowledge of sales techniques and understanding of customer psychology.
  
  

• Familiarity with CRM tools, WhatsApp Business, and social platforms.
  
  

• Interest in cars and the automotive industry will be highly valued.
  
  

• Ability to manage pressure and multitask.
  
  

Workplace

• Work at office (Dhaka, Banasree).
  
  

• Full-time position.
  
  

Compensation & Benefits

• Negotiable salary with performance incentives.
  
  

• Subsidized lunch.
  
  

• Yearly salary review.
  
  

• 2 Festival Bonuses.
  
  

• Training on international automotive operations.

• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2