Intern (Telesales/Customer Support)

Job Description

Title: Intern (Telesales/Customer Support)

Company Name: Maven Autos Limited

Vacancy: 6

Job Location: Chattogram, Dhaka

Employment Status: Part-time, Contractual, Internship

Educational Requirements:
∎ Bachelor of Business Administration (BBA)
∎ Skills Required: MS Word/ Excel/ PowerPoint/ OneNote

Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following business area(s): Automobile, Call Center
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Responsible to ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety.
∎ Introduces customers to service and parts personnel, indicating shop location and hours of operation.
∎ Strives for high ranking on motor service survey, monitors results frequently through phone calls, e-mail and companies' social media platform.
∎ Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction.
∎ Coordinates special dealership events, promotions, and seminars.
∎ Implements customer satisfaction programs.
∎ Acts as a contact person for any regular and special projects.
∎ Assists service customers during the morning service rush, when possible.
∎ Maintains a professional appearance.
∎ Other tasks as assigned

Additional Requirements:
∎ Age at least 20 years
∎ Both males and females are allowed to apply
∎ MS Excel knowledge mandatory

Salary:
∎ Tk. 5000 (Monthly)
∎ After internship, possibilities to get permanent employ

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Jun 2022

Company Information:
∎ 31 May 2022
∎ Maven Autos Limited
∎ Address : 345, Tejgaon I/A, Dhaka, PO : 1208
∎ Web : https://www.mavenautos.com/

Category: Marketing/Sales

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