Information Technology Assistant

Job Description

Title: Information Technology Assistant

Company Name: RTI International

Vacancy: --

Location: Anywhere in Bangladesh

Experience:
∎ At least 3 years

Published: 11 Jun 2024

Education:
∎ High School Diploma and 3 years of experience.

Requirements:

Additional Requirements:
∎ Demonstrated experience in carrying out functions on a donor-funded project is preferred.
∎ Solid knowledge and understanding of Windows 7, Windows Server 28 and MS Office 27/MS Office 21 (including Outlook, Word, Excel, and Power Point).
∎ Having skills and knowledge in developing and maintenance website and database system.
∎ Demonstrated experience troubleshooting network issues. Knowledge of Symantec Backup Exec is considered an asset.
∎ Proven capacity to work under pressure, meet deadlines, and set priorities.
∎ High level of personal and professional integrity, motivation to perform at one’s best.
∎ Must be fluent in English.
∎ Ability and willingness to travel periodically throughout Bangladesh required.
∎ Demonstrated experience in carrying out functions on a donor-funded project is preferred.
∎ Solid knowledge and understanding of Windows 7, Windows Server 28 and MS Office 27/MS Office 21 (including Outlook, Word, Excel, and Power Point).
∎ Having skills and knowledge in developing and maintenance website and database system.
∎ Demonstrated experience troubleshooting network issues. Knowledge of Symantec Backup Exec is considered an asset.
∎ Proven capacity to work under pressure, meet deadlines, and set priorities.
∎ High level of personal and professional integrity, motivation to perform at one’s best.
∎ Must be fluent in English.
∎ Ability and willingness to travel periodically throughout Bangladesh required.

Responsibilities & Context:
∎ Supports the use and maintenance of technology required for day-to-day operational functions of project staff and implementation. This includes first level of support Windows PCs and Windows servers and maintaining network infrastructure ISP, router, (wireless and hard-wired internet) Ethernet switch and PBX phones, maintaining spare parts and hardware repairs and restoration.
∎ Sets up, maintains, and supports the IT infrastructure and equipment for the project office, and support individuals who are based remotely.
∎ Ensures Windows and other software (e.g., QuickBooks for finance staff) is maintained and properly usable.
∎ Ensures information is securely backed up and maintained in accordance with RTI policies and procedures.
∎ Maintains spare parts and hardware repairs and restoration.
∎ In cooperation with Operations staff, responsible for annual inventory of office and IT equipment
∎ Overview
∎ Research Triangle Institute (RTI) has over 30 years’ experience assisting governments, communities, and the private sector. As a not-for-profit, independent research institute based in North Carolina, USA, RTI has roughly 6,000 employees with global experience implementing international development projects. RTI's Global Health Division (GHD) within the International Development Group, works in Malaria and Neglected Tropical Diseases; Global Health Security and Public Preparedness; Heath Systems Strengthening - including Health Governance, Health Finance, Human Resources for Health, Capacity Building, and Health Policy and Advocacy; and Integrated Care - including Reproductive, Maternal, and Child Health and Family Planning. We address a range of public health problems to reduce disparities, lower disease burdens, and build locally owned sustainable health programs in lower- and middle-income countries.
∎ Responsibilities
∎ RTI is seeking an Information Technology (IT) Assistant in Bangladesh. The IT Assistant will be responsible for IT systems. He/She ensures that all project computers, local area networks, printers, faxes, copiers, phones, and systems are virus-free and in proper working order. This position will report directly to the Senior Operations Manager and work in close coordination with the operations team, program team, and others as needed.
∎ Position is contingent upon award and funding.
∎ Primary Responsibilities
∎ Supports the use and maintenance of technology required for day-to-day operational functions of project staff and implementation. This includes first level of support Windows PCs and Windows servers and maintaining network infrastructure ISP, router, (wireless and hard-wired internet) Ethernet switch and PBX phones, maintaining spare parts and hardware repairs and restoration.
∎ Sets up, maintains, and supports the IT infrastructure and equipment for the project office, and support individuals who are based remotely.
∎ Ensures Windows and other software (e.g., QuickBooks for finance staff) is maintained and properly usable.
∎ Ensures information is securely backed up and maintained in accordance with RTI policies and procedures.
∎ Maintains spare parts and hardware repairs and restoration.
∎ In cooperation with Operations staff, responsible for annual inventory of office and IT equipment
∎ Position Type: Regular Full-Time

Employment Status: Contractual

Job Location: Anywhere in Bangladesh

Read Before Apply:

For a detailed job description and to apply online, please visit below link.



Apply URL::

Apply Procedure:

Company Information:
∎ RTI International
∎ 3040 Cornwallis Raod, RTP, NC, USA

Address::
∎ 3040 Cornwallis Raod, RTP, NC, USA

Application Deadline: 11 Jul 2024

Category: IT/Telecommunication

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