Title: In-Charge, Loan Servicing (Temenos T24 Specialist)
Company Name: IPDC Finance PLC
Vacancy: 01
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
8–10 years of experience in loan operations or servicing, including 2–3 years in a supervisory capacity.
Proven expertise in CBS platforms, particularly Temenos T24.
Familiarity with regulatory compliance and audit procedures is advantageous.
1. CBS Loan Operations & Oversight
· Administer end-to-end loan servicing processes in CBS, including account creation, disbursement, repayment scheduling, and NPL tracking.
· Monitor system integrity and resolve transactional discrepancies to ensure accurate data flow.
2. System Monitoring & Enhancement
· Collaborate with Business Transformation (BT) teams to troubleshoot CBS issues and contribute to system improvement initiatives.
3. Product & Regulatory Configuration
· Support CBS updates for new products and regulatory changes in coordination with technical and compliance teams.
4. Issue Resolution & Escalation Management
· Lead root cause analysis for complex CBS-related issues and coordinate resolution with relevant stakeholders.
5. Interest Rate Execution
· Implement approved interest rate changes in CBS and ensure timely client communication.
6. Audit & Compliance Support
· Maintain audit-ready documentation and respond to internal and external audit queries using CBS data.
7. Client Support & Documentation Delivery
· Ensure prompt resolution of client inquiries and timely delivery of documents such as tax certificates, NOCs, settlement breakdowns, and CBS postings (e.g., renewal, restructures, rescheduling, write-offs).
8. Process Optimization & Special Projects
· Drive operational efficiency, reduce turnaround time, and lead management-assigned initiatives for continuous improvement.
| University | Percentage (%) |
|---|---|
| National University | 19.02% |
| University of Dhaka | 4.04% |
| Jagannath University | 2.55% |
| University of Chittagong | 2.23% |
| University of Rajshahi | 1.59% |
| Jahangirnagar University | 1.28% |
| Southeast University | 1.17% |
| Stamford University Bangladesh | 1.17% |
| International Islamic University, Chittagong | 1.17% |
| North South University | 0.96% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 39.11% |
| 31-35 | 28.59% |
| 36-40 | 17.75% |
| 40+ | 14.35% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 4.78% |
| 20K-30K | 22.64% |
| 30K-40K | 20.30% |
| 40K-50K | 16.58% |
| 50K+ | 35.71% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 13.39% |
| 0.1 - 1 years | 5.10% |
| 1.1 - 3 years | 13.18% |
| 3.1 - 5 years | 11.90% |
| 5+ years | 56.43% |