ICT Assistant Bangladesh
Job Description
Title: ICT Assistant Bangladesh
Company Name: Norwegian Refugee Council, Bangladesh
Vacancy: --
Location: Cox's Bazar
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):NGO
Published: 5 Feb 2025
Education:
∎ Bachelor of Science (BSc) in Computer Science
∎ Bachelor's degree in Computer Science or Information Technology.
Requirements:
Additional Requirements:
∎ Minimum of 1- year experience in ICT areas in a humanitarian/recovery context is a plus.
∎ Knowledge of programming skills is a plus.
∎ Good Communication and interpersonal skills.
∎ Fluency in English & Bangla, both verbal and written.
∎ Ability to keep up to date with modern ICT trends;
∎ Working experience with Office365/ Microsoft SharePoint is a plus
∎ Stress resistance.
∎ Due to the nature of work, the ICT Assistant may be required to work extended and/or non-core business hours.
∎ Minimum of 1- year experience in ICT areas in a humanitarian/recovery context is a plus.
∎ Knowledge of programming skills is a plus.
∎ Good Communication and interpersonal skills.
∎ Fluency in English & Bangla, both verbal and written.
∎ Ability to keep up to date with modern ICT trends;
∎ Working experience with Office365/ Microsoft SharePoint is a plus
∎ Stress resistance.
∎ Due to the nature of work, the ICT Assistant may be required to work extended and/or non-core business hours.
Responsibilities & Context:
∎ Ensure all NRC users adhere to global NRC ICT policies and procedures.
∎ Manage and maintain precise ICT registries, including the asset registry and license registry. Ensure all information remains current, such as license keys, expiration dates, and remaining airtime. Proactively notify the line manager about upcoming expirations of licenses and airtime/top-ups, and facilitate timely procurement requests for new licenses and top-ups.
∎ Ensure the Asset List and all other registries are updated and provide tags for the newly purchased assets.
∎ Ensure records of all incoming and outgoing ICT Assets in the relevant registries.
∎ Ensure installation and maintenance of protection software and services (anti-virus software, firewalls, etc.).
∎ Ensure the smooth and stable operation of ICT equipment (laptops, desktops, printers, network equipment, etc.) and resolve hardware and software problems as quickly as possible.
∎ Ensure the stable and smooth functioning of networks, both LAN (wired and Wi-Fi) and Internet connections, in the office and other premises rented by NRC.
∎ Do regular visits and check-ups of IT equipment in various NRC offices.
∎ Immediately report losses, damages, or discrepancies to the Line Manager.
∎ Immediately report all potential fraud cases to the Line Manager.
∎ Our Ideal Candidate: All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.
∎ The purpose of the ICT is to assist in the day-to-day implementation of the ICT support functions/responsibilities and ensure the stable and smooth daily functioning of ICT equipment/systems under the supervision of the ICT Coordinator.
∎ Key Tasks and Assignments:
∎ Ensure all NRC users adhere to global NRC ICT policies and procedures.
∎ Manage and maintain precise ICT registries, including the asset registry and license registry. Ensure all information remains current, such as license keys, expiration dates, and remaining airtime. Proactively notify the line manager about upcoming expirations of licenses and airtime/top-ups, and facilitate timely procurement requests for new licenses and top-ups.
∎ Ensure the Asset List and all other registries are updated and provide tags for the newly purchased assets.
∎ Ensure records of all incoming and outgoing ICT Assets in the relevant registries.
∎ Ensure installation and maintenance of protection software and services (anti-virus software, firewalls, etc.).
∎ Ensure the smooth and stable operation of ICT equipment (laptops, desktops, printers, network equipment, etc.) and resolve hardware and software problems as quickly as possible.
∎ Ensure the stable and smooth functioning of networks, both LAN (wired and Wi-Fi) and Internet connections, in the office and other premises rented by NRC.
∎ Do regular visits and check-ups of IT equipment in various NRC offices.
∎ Immediately report losses, damages, or discrepancies to the Line Manager.
∎ Immediately report all potential fraud cases to the Line Manager.
Employment Status: Full Time
Job Location: Cox's Bazar
Apply URL::
Apply Procedure:
Company Information:
∎ Norwegian Refugee Council, Bangladesh
∎ Samad Abode, Road # 95, House # CEN-D-3, Gulshan-2, Dhaka
∎ An estimated 905,000 Rohingya refugees currently reside in Cox`s Bazar, Bangladesh, over 700,000 of whom fled extreme violence in Myanmar in late 2017. They reside in refugee camps, which are among the most congested camps in the world, with limited access to basic services, including adequate sanitation, healthcare, livelihoods and education.
The refugees have put an immense strain on the Bangladeshi`s living in Cox`s Bazar, however, despite the challenges, the Bangladeshi communities were the first to respond when the Rohingya arrived and generously continue to host the refugees, and many of the local communities are now also in need of support.
NRC has been present in Bangladesh since 2016, working through partnerships with local NGO`s. We have since scaled up our presence in Bangladesh, obtaining legal registration in November 2018, allowing us to better respond to the Rohingya influx. Alongside our partners, we provide assistance to refugees and local communities through Education programming and Information, Counselling and Legal Assistance (ICLA) activities.
Address::
∎ Samad Abode, Road # 95, House # CEN-D-3, Gulshan-2, Dhaka
∎ An estimated 905,000 Rohingya refugees currently reside in Cox`s Bazar, Bangladesh, over 700,000 of whom fled extreme violence in Myanmar in late 2017. They reside in refugee camps, which are among the most congested camps in the world, with limited access to basic services, including adequate sanitation, healthcare, livelihoods and education.The refugees have put an immense strain on the Bangladeshi`s living in Cox`s Bazar, however, despite the challenges, the Bangladeshi communities were the first to respond when the Rohingya arrived and generously continue to host the refugees, and many of the local communities are now also in need of support.NRC has been present in Bangladesh since 2016, working through partnerships with local NGO`s. We have since scaled up our presence in Bangladesh, obtaining legal registration in November 2018, allowing us to better respond to the Rohingya influx. Alongside our partners, we provide assistance to refugees and local communities through Education programming and Information, Counselling and Legal Assistance (ICLA) activities.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 19 Feb 2025
Category: IT/Telecommunication
