ICLA Technical Assistant Bangladesh

Job Description

Title: ICLA Technical Assistant Bangladesh

Company Name: Norwegian Refugee Council, Bangladesh

Vacancy: 2

Age: At least 23 years

Job Location: Cox`s Bazar (Teknaf)

Salary: --

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): NGO

LL. B from a recognised university; enrolment as an Advocate will be an advantage. A degree in a related field (e.g. social sciences, human rights, development studies) will also be considered.

• At least 1 year
• The applicants should have experience in the following business area(s): NGO

• Age At least 23 years

Context/ Specific skills, knowledge and experience:

• Good understanding of refugee protection, legal identity-civil documentation, HLP rights, access to justice, ADR (alternative dispute resolution) and SIP (safe and inclusive programming).
• Knowledge of relevant Bangladesh legal, policy and administrative frameworks affecting refugees and host communities.
• Digital literacy, with confident use of Microsoft Office (including Excel), Kobo Toolbox, and digital case management platforms for case documentation, data collection and reporting.
• At least 01 year of professional experience working with displaced refugees, vulnerable or host communities; prior involvement in the Rohingya response will be an advantage
• Oral proficiency in Chittagonian/Rohingya dialect will be an advantage.

Behavioural competencies:

• Planning and delivering results
• Communicating with impact and respect
• Working with people
• Handling insecure environments
• Analyzing
• Managing resources to optimize results
• Empowering and building trust

• Support the delivery of ICLA case management services in line with ICLA SOPs, including legal information, legal counselling, legal assistance, referrals, follow-up and documentation.

• Support field-level implementation of ICLA activities, including outreach, information sessions, helpdesk, hub and mobile legal clinic services.

• Contribute to the identification, documentation and reporting of legal, HLP, civil documentation, protection and access-related concerns affecting refugees and host communities.

• Support Collaborative Dispute Resolution and community engagement activities, including coordination with community structures and relevant stakeholders.

• Maintain accurate case files, activity records, referral documentation, trackers and other programme documents as required.

• Support data collection, verification, reporting and information management processes to ensure timely and accurate programme reporting.

• Support coordination and referral follow-up with NRC teams, service providers, community representatives and relevant camp-level stakeholders.

• Ensure confidentiality, informed consent, data protection, safe referral, accountability and do-no-harm principles are applied throughout ICLA service delivery.

• Support the proper use, documentation and management of IEC materials, activity materials and field-level records in line with NRC procedures.