Hotel Operation Manager

Job Description

Title: Hotel Operation Manager

Company Name: GOLDEN PALACE

Vacancy: --

Location: Feni

Minimum Salary: Negotiable

Experience:
∎ 5 to 7 years

Published: 3 Nov 2024

Education:
∎ Bachelor’s degree in Hospitality Management, Business Administration, or related field (advanced degree is a plus).

Requirements:

Additional Requirements:
∎ Minimum 5-7 years of experience in a senior management role within the hotel industry.
∎ Proven track record of leadership and operational success in a hotel or resort environment.
∎ Strong knowledge of hotel management software and revenue management.
∎ Excellent communication, organizational, and decision-making skills.
∎ Strong financial acumen, with the ability to interpret financial statements and develop actionable insights.
∎ Ability to handle high-pressure situations and resolve conflicts effectively.
∎ Minimum 5-7 years of experience in a senior management role within the hotel industry.
∎ Proven track record of leadership and operational success in a hotel or resort environment.
∎ Strong knowledge of hotel management software and revenue management.
∎ Excellent communication, organizational, and decision-making skills.
∎ Strong financial acumen, with the ability to interpret financial statements and develop actionable insights.
∎ Ability to handle high-pressure situations and resolve conflicts effectively.

Responsibilities & Context:
∎ Lead and manage hotel operations, including front desk, housekeeping, food & beverage, sales, and maintenance.
∎ Develop and implement strategic plans to optimize the guest experience, drive revenue, and maintain profitability.
∎ Oversee staff recruitment, training, and performance to ensure a high level of service and operational standards.
∎ Maintain close attention to guest feedback and take corrective actions to continually improve guest satisfaction.
∎ Prepare and manage the annual budget, ensuring effective cost control and maximizing revenue.
∎ Ensure compliance with health, safety, and local regulatory standards.
∎ Collaborate with the sales and marketing teams to promote the hotel and increase occupancy.
∎ Monitor industry trends and adjust business strategies to stay competitive.
∎ Foster a positive work environment and uphold the hotel’s brand values and standards.
∎ GOLDEN PALACE is a distinguished hotel known for delivering outstanding hospitality and providing unforgettable experiences for our guests. We are seeking an experienced and results-oriented Hotel Hotel Operation Manager to oversee the entire operation, lead our team, and drive strategic growth.
∎ Job Summary: The Hotel Operation Manager will be responsible for managing all aspects of the hotel's day-to-day operations, ensuring guest satisfaction, and achieving financial goals. This role requires a seasoned leader with excellent interpersonal skills, a strong business acumen, and a passion for excellence in the hospitality industry.
∎ Key Responsibilities:
∎ Lead and manage hotel operations, including front desk, housekeeping, food & beverage, sales, and maintenance.
∎ Develop and implement strategic plans to optimize the guest experience, drive revenue, and maintain profitability.
∎ Oversee staff recruitment, training, and performance to ensure a high level of service and operational standards.
∎ Maintain close attention to guest feedback and take corrective actions to continually improve guest satisfaction.
∎ Prepare and manage the annual budget, ensuring effective cost control and maximizing revenue.
∎ Ensure compliance with health, safety, and local regulatory standards.
∎ Collaborate with the sales and marketing teams to promote the hotel and increase occupancy.
∎ Monitor industry trends and adjust business strategies to stay competitive.
∎ Foster a positive work environment and uphold the hotel’s brand values and standards.

Compensation & Other Benefits:
∎ Competitive salary with performance-based bonuses
∎ Health, and vision insurance
∎ Opportunities for career growth and professional development
∎ Generous paid time off and employee discounts
∎ Benefits:
∎ Competitive salary with performance-based bonuses
∎ Health, and vision insurance
∎ Opportunities for career growth and professional development
∎ Generous paid time off and employee discounts

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Feni

Read Before Apply:

GOLDEN PALACE is an equal opportunity employer. We celebrate diversity and are committed to

creating an inclusive environment for all employees.