Title: Reservation & Ticketing Executive
Company Name: Krayon Travels
Vacancy: 1
Age: At least 19 years
Job Location: Dhaka (DOHS Baridhara)
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
Handle flight, hotel, and travel reservations using computerized reservation systems (OTA/GDS)
Issue, reissue, and cancel air tickets according to customer requests
Provide customers with information on fares, schedules, routes, and travel policies
Manage booking modifications, refunds, and exchanges
Coordinate with airlines, travel partners, and internal teams
Maintain accurate records of reservations, payments, and customer details
Respond to customer inquiries via phone, email, or in person
Ensure compliance with company procedures and industry regulations
Resolve customer issues and complaints professionally and efficiently