Hotel Front Office Executive

Job Description

Title: Hotel Front Office Executive

Company Name: Orchid Business Hotel, Chittagong

Vacancy: Not specific

Job Location: Chattogram (Chattogram Sadar)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Perform all check-in and check-out tasks
∎ Manage online and phone reservations
∎ Inform customers about payment methods and verify their credit card data
∎ Register guests collecting necessary information (like contact details and exact dates of their stay)
∎ Welcome guests upon their arrival and assign rooms
∎ Provide information about our hotel, available rooms, rates and amenities
∎ Respond to clients' complaints in a timely and professional manner
∎ Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
∎ Maintain updated records of bookings and payments

Additional Requirements:
∎ Age at least 30 years
∎ The applicants should have experience in the following area(s): Front Desk Management
∎ The applicants should have experience in the following business area(s): Hotel, Resort and Group of Companies.

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ 02 meals

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Aug 2023

Company Information:
∎ 13 Jul 2023
∎ Orchid Business Hotel, Chittagong
∎ Address : 1739, Sheikh Mujib Road, Agrabad, Chattogram
∎ Web : www.orchidbusinesshotel.com
∎ Business : Orchid Business Hotel is a 3-star standard boutique hotel in Chattogram

Category: Hospitality/ Travel/ Tourism

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