Head of Operations (Travel Agency Business)

Job Description

Title: Head of Operations (Travel Agency Business)

Company Name: A Large Conglomerate of Bangladesh

Vacancy: Not specific

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's Degree in any discipline

Experience Requirements:
∎ At least 15 year(s)

Job Responsibilities:
∎ Develop and maintain strong relationships with top international airlines to get air tickets as per requirements.
∎ Ensure air tickets (mainly in first class/business class) for top internal officials in preferred airlines as per travel plan.
∎ Lead to ensure the smooth operations of all departments of the travel agency.
∎ Maintain all statutory regulations, ensure standards are followed.
∎ Maintain regular communication with top officials to meet their other travel-related needs.
∎ Lead and train team to ensure their full potential and foster a productive working environment.
∎ Guarantee the highest levels of customer services.
∎ Mitigate issues and complaints linked with reservations.

Additional Requirements:
∎ Age at least 40 years
∎ Sound knowledge in travel industry business
∎ Hands on expertise in reservations systems (GDS, Amadeus, etc)
∎ Good understanding of general accounting process (Bills, Budget, Balance sheet, PnL sheet, etc.)
∎ Excellent customers service
∎ Strong communication and negotiation skills
∎ Ability to lead a team from the front.
∎ At least 15 years in the travel industry where 5 years should be in leadership role.
∎ Requirements may be relaxed for highly deserving candidates.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Dec 2023

Company Information:
∎ 30 Nov 2023
∎ A Large Conglomerate of Bangladesh

Category: Hospitality/ Travel/ Tourism

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