Head of Operations
Job Description
Title: Head of Operations
Company Name: Alesha Group
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Minimum Bachelor's degree in any discipline from any reputed University.
Experience Requirements:
∎ 10 to 15 year(s)
Job Responsibilities:
∎ Analyze sales and web data to suggest and create merchandising tactics and sales opportunities.
∎ Analyze customer interaction on web to create optimized category, landing, and homepage designs on all platforms.
∎ Manage projects and implementation for ecommerce initiatives.
∎ Work with external resources to drive effective creative development and execution to support all eCommerce.
∎ Monitor data flow between database and platform.
∎ Oversee platform development along with internal team and integration partners.
∎ Perform ecommerce platform administrative duties.
∎ Lead ecommerce website merchandising improvements.
∎ Provide reports and analysis for ecommerce business insights.
∎ Identify new areas of ecommerce opportunity beyond current organizational thinking.
∎ Responsible for scaling e-commerce local and global order fulfillment operations.
∎ Oversee order processing, picking, packing, and logistics operations and teams.
∎ Ensure strategies to manage order backlogs and handle fulfillment challenges.
∎ Responsible for setting up new order fulfillment.
∎ Manage service level agreements with technical and logistic partners.
∎ Ensure operations are prepared for order management during campaigns and peak sales seasons.
∎ Continuously develop, adapt, and update standard operating procedures for various areas of fulfillment.
∎ Responsible for ensuring accounts receivables from partners are reconciled.
∎ Responsible for warehouse inventory management and ensure receiving as per targets.
Additional Requirements:
∎ Age 32 to 55 years
∎ Both males and females are allowed to apply
∎ Minimum Bachelor's degree in any discipline from any reputed University.
∎ At least 7+ years of working experience in relevant filed.
∎ Working experience in e-commerce industry is must.
∎ Very good communication and convincing skills.
∎ Ability to work under pressure.
∎ Interested to take challenges and learn new things.
∎ Fluent in both English and Bangla.
∎ Knowledge on MS Office, Google Sheets and Reporting.
∎ Capable to Lead a Big Team
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance.
∎ Salary Review: Yearly.
∎ Festival Bonus: 2 (Yearly)
∎ As per company Policy.
Application Deadline: 5 Feb 2021
Company Information:
∎ 6 Jan 2021
∎ Alesha Group
∎ Address : Head Office: Rupsha Tower, Flat-10/B, Plot-07, Road-17, Banani C/A, Dhaka-1213.
Corporate Office: Praasad Trade Center, 6 Kemal Ataturk Avenue, Banani C/A, Dhaka-1213
∎ Web : www.aleshagroup.com
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 5th Feb 2021
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