Customer Relation Executive (Female)

Job Description

Title: Customer Relation Executive (Female)

Company Name: Future Powertech Ltd.

Vacancy: 01

Age: 22 to 28 years

Location: Dhaka (Nikunja)

Minimum Salary: Tk. 15000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Call Center

Published: 15 Apr 2024

Education:
∎ Higher Secondary
∎ Diploma

Requirements:

Additional Requirements:
∎ Age 22 to 28 years
∎ Must have good communication skills in Bangla and English.
∎ Should have good knowledge of MS Office.
∎ Able and willing to work under pressure and meet challenges.
∎ Must have multiple-tasking abilities.
∎ Must have good communication skills in Bangla and English.
∎ Should have good knowledge of MS Office.
∎ Able and willing to work under pressure and meet challenges.
∎ Must have multiple-tasking abilities.

Responsibilities & Context:
∎ Attend all kinds of phone calls from hotline.
∎ Listen and understand the customers' complaints and provide suitable solutions to customers.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Provide product information over the phone to customers regarding products & services.
∎ Able to work on live chat, Email, Facebook replies.
∎ Set up a positive mind for any other tasks assigned by the management.
∎ Attend all kinds of phone calls from hotline.
∎ Listen and understand the customers' complaints and provide suitable solutions to customers.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Provide product information over the phone to customers regarding products & services.
∎ Able to work on live chat, Email, Facebook replies.
∎ Set up a positive mind for any other tasks assigned by the management.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Nikunja)

Job Highlights:
∎ Future Powertech Ltd. is engaged in import ,supply and installation of various types of Lift, Generator and substation in Bangladesh. We are looking for a Young and talented candidate for this position: "Customer Relation Executive"

Company Information:
∎ Future Powertech Ltd.
∎ House-08(1st Floor),Road-14,Nikunja-2,Dhaka-1229
∎ www.fptl-bd.com

Address::
∎ House-08(1st Floor),Road-14,Nikunja-2,Dhaka-1229
∎ www.fptl-bd.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 25 Apr 2024

Category: Customer Support/Call Centre