Call Center Agent

Job Description

Title: Call Center Agent

Company Name: Minister Hi-Tech Park Ltd.

Vacancy: --

Age: 21 to 28 years

Location: Dhaka (Gulshan)

Minimum Salary: Tk. 12500 (Monthly)

Experience:
∎ At least 1 year

Published: 15 Apr 2024

Education:
∎ Higher Secondary
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 21 to 28 years
∎ Non Muslim Candidates will get preference.
∎ Basic computer knowledge.
∎ Good oral communication skills.
∎ Customer focus and adaptability to different personality types.
∎ Willingness to work under pressure.

∎ Non Muslim Candidates will get preference.
∎ Basic computer knowledge.
∎ Good oral communication skills.
∎ Customer focus and adaptability to different personality types.
∎ Willingness to work under pressure.

Responsibilities & Context:
∎ To respond to client inquiries via phone, email, and in-person.
∎ To address client concerns and complaints in a timely and professional manner.
∎ To Assist in the preparation of property listings and marketing materials.
∎ To maintain accurate and up-to-date client records.
∎ To support the customer service team in resolving client issues.
∎ Any other job assigned by the management from time to time.
∎ To respond to client inquiries via phone, email, and in-person.
∎ To address client concerns and complaints in a timely and professional manner.
∎ To Assist in the preparation of property listings and marketing materials.
∎ To maintain accurate and up-to-date client records.
∎ To support the customer service team in resolving client issues.
∎ Any other job assigned by the management from time to time.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Gulshan)

Company Information:
∎ Minister Hi-Tech Park Ltd.
∎ Minister Headquarter, House- 47, Road- 35/A, Gulshan-2, Dhaka- 1212

Address::
∎ Minister Headquarter, House- 47, Road- 35/A, Gulshan-2, Dhaka- 1212

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 May 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.93%
Daffodil International University 1.24%
University of Dhaka 1.17%
Dhaka College 1.03%
Northern University Bangladesh 0.96%
Govt. Titumir College 0.89%
Tejgaon college 0.82%
Green University of Bangladesh 0.75%
Dhaka International University 0.75%
Sonargaon University 0.75%

Interested By Age Range

Age Range Percentage (%)
20-30 86.68%
31-35 7.82%
36-40 1.24%
40+ 0.14%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 94.30%
20K-30K 5.08%
30K-40K 0.27%
50K+ 0.34%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 34.25%
0.1 - 1 years 14.55%
1.1 - 3 years 27.39%
3.1 - 5 years 13.45%
5+ years 10.36%