Contact Center Agent

Job Description

Title: Contact Center Agent

Company Name: Ryans Computers Ltd.

Vacancy: --

Age: at least 21 years

Location: Dhaka (Banani)

Salary: Negotiable

Published: 2 Apr 2024

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age at least 21 years

Responsibilities & Context:
∎ Deal directly with customers either by telephone or Text
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Meet personal/team qualitative and quantitative targets
∎ Must know computer products and accessories
∎ Compiling, verifying accuracy and inputting data
∎ Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
∎ Weekly 1 (one) day off-day according to the roster
∎ Deal directly with customers either by telephone or Text
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Meet personal/team qualitative and quantitative targets
∎ Must know computer products and accessories
∎ Compiling, verifying accuracy and inputting data
∎ Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
∎ Weekly 1 (one) day off-day according to the roster

Skills & Expertise:

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Banani)

Company Information:
∎ Ryans Computers Ltd.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Apr 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 5.84%
Daffodil International University 1.89%
Southeast University 1.30%
Dhaka International University 1.06%
University of Dhaka 1.00%
Sonargaon University 0.94%
Green University of Bangladesh 0.94%
Tejgaon college 0.88%
Eden Mohila college 0.88%
Bangladesh University of Business and Technology 0.88%

Interested By Age Range

Age Range Percentage (%)
20-30 84.49%
31-35 8.90%
36-40 1.77%
40+ 0.29%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 78.07%
20K-30K 19.81%
30K-40K 1.59%
40K-50K 0.24%
50K+ 0.29%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 45.46%
0.1 - 1 years 14.74%
1.1 - 3 years 20.64%
3.1 - 5 years 11.14%
5+ years 8.02%