Job Description
Title: Customer Support and Sales Executive
Company Name: Mexemy
Vacancy: 2
Age: 18 to 30 years
Location: Cumilla (Cumilla Adarsha Sadar)
Maximum Salary: Tk. 10000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Call Center
∎ Freshers are also encouraged to apply.
Published: 15 Apr 2024
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
Responsibilities & Context:
∎ Respond to customer inquiries and provide timely and accurate solutions.
∎ Handle and resolve customer complaints, concerns, and issues in a professional manner.
∎ Provide product information and offer guidance to customers.
∎ Collaborate with other departments to ensure a seamless customer experience.
∎ Gather feedback from customers to enhance products and services.
∎ Prepare reports on customer feedback and other relevant metrics.
∎ Proven experience in customer support.
∎ Excellent communication and interpersonal skills.
∎ Ability to work independently and as part of a team.
∎ Familiarity with Edu Tech and related products/services.
∎ Responsibilities:
∎ Respond to customer inquiries and provide timely and accurate solutions.
∎ Handle and resolve customer complaints, concerns, and issues in a professional manner.
∎ Provide product information and offer guidance to customers.
∎ Collaborate with other departments to ensure a seamless customer experience.
∎ Gather feedback from customers to enhance products and services.
∎ Prepare reports on customer feedback and other relevant metrics.
∎ Qualifications:
∎ Proven experience in customer support.
∎ Excellent communication and interpersonal skills.
∎ Ability to work independently and as part of a team.
∎ Familiarity with Edu Tech and related products/services.
Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Annual salary review (If satisfied, salary will increase)
∎ New parent surprise
∎ Paid courses for learning
∎ Access to our company's products (but he can’t share his account)
∎ 1-month notice period before leaving the job.
∎ Annual salary review (If satisfied, salary will increase)
∎ New parent surprise
∎ Paid courses for learning
∎ Access to our company's products (but he can’t share his account)
∎ 1-month notice period before leaving the job.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Cumilla (Cumilla Adarsha Sadar)
Company Information:
∎ Mexemy
∎ 2nd durgapur union, Adarsha Sadar, Amtoli, Cumilla
Address::
∎ 2nd durgapur union, Adarsha Sadar, Amtoli, Cumilla
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Apr 2024
Category: Customer Support/Call Centre
