Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys Limited

Vacancy: 200

Age: 18 to 30 years

Location: Chattogram

Published: 21 Apr 2024

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Age 18 to 30 years

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction
∎ Respond to customer inquiries
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Chattogram

Company Information:
∎ Genex Infosys Limited
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
genexinfosys.com

Address::
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ genexinfosys.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 21 May 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 7.76%
Port City International University 1.87%
University of Chittagong 1.65%
Premier University, Chittagong 1.22%
International Islamic University, Chittagong 1.01%
International Islamic University Chittagong 0.86%
Southern University of Bangladesh, Chittagong 0.79%
Chittagong Polytechnic Institute 0.72%
BGC Trust University Bangladesh 0.57%
University of Dhaka 0.57%

Interested By Age Range

Age Range Percentage (%)
20-30 83.69%
31-35 7.47%
36-40 1.22%
40+ 0.57%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 79.09%
20K-30K 19.47%
30K-40K 1.15%
40K-50K 0.14%
50K+ 0.14%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 52.80%
0.1 - 1 years 12.28%
1.1 - 3 years 17.39%
3.1 - 5 years 8.26%
5+ years 9.27%