Officer, CIC
Job Description
Title: Officer, CIC
Company Name: Butterfly Marketing Ltd
Vacancy: 04
Age: 20 to 30 years
Location: Dhaka
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Electronic Equipment/Home Appliances, Call Center
Published: 21 Apr 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 20 to 30 years
Responsibilities & Context:
∎ About The Company: House of Butterfly, a leading consumer electronics company in Bangladesh since 1987, offers innovative products from global brands like Haier, Hisense, Hitachi, LG, Samsung, Toshiba, and its own brand, Eco+. With extensive distribution channels and a wide product range including LED TVs, refrigerators, air conditioners, and more, Butterfly ensures accessibility and quality. Backed by skilled staff, hire purchase options, advanced manufacturing facilities, and excellent service, it remains the preferred choice for consumers nationwide.Position: Officer, Customer Information Center (CIC)Job Responsibilities:
∎ Making Outbound Calls with a target
∎ Customer Interaction & follow up
∎ Lead Generation
∎ Data Entry and Documentation
∎ Following Scripts or Guidelines
∎ Product Knowledge
∎ Problem Solving/Escalation & forwarding to issues to relevant people to mitigate the issues
∎ Collaboration
∎ Continuous Improvement
∎ Following SOP & Compliance
∎ Job Nature: Contractual
∎ Experience Requirements: 1 to 2 Years
∎ Educational Requirements: Honors/Masters from any reputed public or private university
∎ Other Benefits: Subsidized Lunch, Subsidized Transportation
∎ Vacancy: 04 (Only Female)
∎ Salary Range: Negotiable
∎ Application Deadline: April 28, 2024
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Contractual
Gender:
∎ Only Female
Job Location: Dhaka
Company Information:
∎ Butterfly Marketing Ltd
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 21 May 2024
Category: Customer Support/Call Centre
Source: bdjobs.com
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