Executive (Customer Support and Transcription)

Job Description

Title: Executive (Customer Support and Transcription)

Company Name: A I Khan Lab Ltd.

Vacancy: --

Location: Anywhere in Bangladesh

Experience:
∎ At least 1 year

Published: 16 Apr 2024

Education:
∎ Minimum Bachelor’s degree from science subjects from a reputed university
∎ Minimum Bachelor’s degree from science subjects from a reputed university

Requirements:

Additional Requirements:
∎ Customer centric with the understanding of customer support
∎ Good English writing skills
∎ Computer literacy
∎ Communicative and detail-oriented
∎ Open to learning new skills
∎ Experience: Just graduated, or having 1-year work experience
∎ Required critical behavioural competencies:
∎ Customer centric with the understanding of customer support
∎ Good English writing skills
∎ Computer literacy
∎ Communicative and detail-oriented
∎ Open to learning new skills
∎ Experience: Just graduated, or having 1-year work experience

Responsibilities & Context:
∎ A I Khan Lab Ltd. is looking for the person with the right skills and attitude to provide customer support, collect required patient information and prepare transcriptions.
∎ Meet queries from patient or patient’s attendant in-person or via phone
∎ Record diagnosis related information from the patients/attendant
∎ Take patient’s history appropriately
∎ Record patient data into the system
∎ Prepare transcription reports as per prescribed format
∎ Assists in duties as deemed necessary by Management.
∎ Purpose of the job:
∎ A I Khan Lab Ltd. is looking for the person with the right skills and attitude to provide customer support, collect required patient information and prepare transcriptions.
∎ Major Responsibilities:
∎ Meet queries from patient or patient’s attendant in-person or via phone
∎ Record diagnosis related information from the patients/attendant
∎ Take patient’s history appropriately
∎ Record patient data into the system
∎ Prepare transcription reports as per prescribed format
∎ Assists in duties as deemed necessary by Management.

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Read Before Apply:

Please read the requirements carefully before you apply. *Photographs must be enclosed with the resume. Interested candidates are requested to send their CV to: [email protected]

Mention the name of the position you are applying for in the subject line 'Executive, Customer Support and Transcription'

Only shortlisted candidates will be invited for interviews.