Officer-Customer Service

Job Description

Title: Officer-Customer Service

Company Name: Parkway Packaging & Printing PLC (A sister concern of DBL GROUP)

Vacancy: --

Age: 24 to 30 years

Location: Dhaka (Uttara Sector 17)

Salary: Negotiable

Experience:
∎ At most 3 years
∎ Freshers are also encouraged to apply.

Published: 17 Apr 2024

Education:
∎ Bachelor degree in any discipline
∎ Masters degree in any discipline

Requirements:

Additional Requirements:
∎ Age 24 to 30 years
∎ Experience in managing deemed export customer, sewing thread/accessories will be given preference
∎ Excellent in communication skill is a must
∎ Proficient in computer operation especially MS Power Point, MS Excel and MS Word;
∎ Working experience in SAP/Oracle ERP will be preferred.
∎ Experience in managing deemed export customer, sewing thread/accessories will be given preference
∎ Excellent in communication skill is a must
∎ Proficient in computer operation especially MS Power Point, MS Excel and MS Word;
∎ Working experience in SAP/Oracle ERP will be preferred.

Responsibilities & Context:
∎ Customer Account Management
∎ Communication and Coordination between customer Sales Team
∎ Production Planning and Production. Customer Order Processing (Sample and Bulk)
∎ Order Follow up and Feedback
∎ Mediating customer complaints involving all concerns
∎ Supporting Sales/marketing team with required reporting
∎ Providing Support Achieving sales targets
∎ Preparation and Management of all required deemed expert documentation
∎ Customer Account Management
∎ Communication and Coordination between customer Sales Team
∎ Production Planning and Production. Customer Order Processing (Sample and Bulk)
∎ Order Follow up and Feedback
∎ Mediating customer complaints involving all concerns
∎ Supporting Sales/marketing team with required reporting
∎ Providing Support Achieving sales targets
∎ Preparation and Management of all required deemed expert documentation

Employment Status: Full Time

Job Location: Dhaka (Uttara Sector 17)

Company Information:
∎ Parkway Packaging & Printing PLC (A sister concern of DBL GROUP)

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Apr 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 13.43%
University of Dhaka 3.43%
Daffodil International University 2.86%
Jahangirnagar University 2.29%
Jagannath University 1.81%
North South University 1.81%
Green University of Bangladesh 1.33%
Southeast University 1.24%
Uttara University 1.05%
Govt. Titumir College 0.95%

Interested By Age Range

Age Range Percentage (%)
20-30 80.48%
31-35 13.62%
36-40 2.67%
40+ 1.14%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 34.95%
20K-30K 52.38%
30K-40K 9.81%
40K-50K 2.29%
50K+ 0.57%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 33.33%
0.1 - 1 years 11.33%
1.1 - 3 years 23.62%
3.1 - 5 years 14.95%
5+ years 16.76%