Guest Service Officer/Guest Service Agent (GSA)
Job Description
Title: Guest Service Officer/Guest Service Agent (GSA)
Company Name: HOTEL MEDIA INTARNATIONAL By GSTM
Vacancy: --
Age: 20 to 35 years
Job Location: Cox`s Bazar
Salary: Negotiable
Experience:
- 3 to 4 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop
Published: 2025-08-27
Application Deadline: 2025-09-10
Education:
- Higher Secondary
- Bachelor/Honors
HSC / Graduation in any subject. If you have Diploma in Hotel Management and Certificate Course he/she may have considerable for Graduation Degree.
Requirements:
- 3 to 4 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop
Skills Required: Good communication skills,GSA,Guest Relations Services,Guest service,guest services agent
Additional Requirements:
- Age 20 to 35 years
Exceptional interpersonal skills.
Excellent written and verbal communication.
Good time management and organizational skills.
Conflict resolution experience.
Patience and good listening skills.
Responsibilities & Context:
Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing guest payments.
Coordinating with bell service and staff management.
Being a source of information to guests on various matters such as transport and restaurant advice.
Processing meal and beverage requests.
Accommodating general and unique requests.
Diffusing conflict or tense situations with guests.
Job Other Benifits:
As per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
