Guest Service Executive (GSE), Food & Beverage Service

Job Description

Title: Guest Service Executive (GSE), Food & Beverage Service

Company Name: Coventina Lake Suites.

Vacancy: Not specific

Job Location: Dhaka, Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Education can be considered upon experience.

Experience Requirements:
∎ 4 to 5 year(s)
∎ The applicants should have experience in the following area(s): Hospitality, Hotel Management

Job Responsibilities:
∎ Manage staff in the dinning and restaurant areas, providing day-to-day supervision.
∎ Ensure that food is prepared and served to customers' orders timely and promptly.
∎ Properly store food items to prevent spoilage.
∎ Simultaneously oversee food arrangement process while upholding standards of food quality, service and cleanliness throughout shifts.
∎ Ensure proper cleaning, food storage and disassembly of steam tables and fryers at closing time.
∎ Conducts monthly inventory checks on all operating equipment's and supplies.
∎ Take an active role in training and developing.
∎ Ensure that hotel brand standards and SOP's are consistently implemented.
∎ Take timely initiatives to increase sales and profits.
∎ Generate necessary reports for the center management.
∎ Conduct all required health, safety and fire checks within designated timeframes.
∎ Promote efficient operations to enhance customer satisfaction and retention, thereby contributing to sales growth.
∎ Oversee sales ledger and payment record.
∎ Has a good knowledge of menu and presentation standards.
∎ Speak with guest and staff using clear and professional language and answer phone calls using appropriate telephone etiquette.
∎ Communication with the kitchen regarding any menu questions, the length of wait and product availability.
∎ Complete the daily responsibilities that are set each individual shift.
∎ Willing to do multitask.

Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Proficient in all Microsoft Office applications.
∎ The ability to multitask. Specially in Front office duty & House Keeping.
∎ The ability to stand for extended periods of time.
∎ Excellent organizational and time management skills.
∎ Exceptional customer service skills.
∎ Effective communication skills.

Salary:
∎ Negotiable
∎ Service charge will share after 3 months from joining

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Applicant should have experience in hotel, resort as Coordinator (Food & Beverage) or in a similar role.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Jan 2024

Company Information:
∎ 12 Dec 2023
∎ Coventina Lake Suites.
∎ Address : ROAD – 113, HOUSE – 28, LAKE SHORE DRIVE, GULSHAN-2, DHAKA-1212, BANGLADESH,

Category: Hospitality/ Travel/ Tourism

:

Interested By University

University Percentage (%)
National University 7.58%
University of Dhaka 3.25%
Bangladesh University of Business and Technology 2.17%
Dhaka International University 2.17%
Daffodil International University 2.17%
Jagannath University 1.81%
Govt. Titumir College 1.81%
Asian University of Bangladesh 1.81%
Bangladesh Open University 1.44%
State University of Bangladesh 1.44%

Interested By Age Range

Age Range Percentage (%)
20-30 64.62%
31-35 16.97%
36-40 10.11%
40+ 4.33%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 19.20%
20K-30K 68.12%
30K-40K 8.33%
40K-50K 2.54%
50K+ 1.81%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 14.08%
0.1 - 1 years 6.50%
1.1 - 3 years 16.25%
3.1 - 5 years 22.02%
5+ years 41.16%

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