Title: Front Office Executive / Sr. Front Office Executive (Female)
Company Name: The Al-Aqsa (Hotel)
Vacancy: Not specific
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Perform all check-in and check-out tasks.
∎ Take reservation over phone call.
∎ Inform customers about payment methods and verify their credit card data
∎ Register guests collecting necessary information (like contact details and exact dates of their stay).
∎ Welcome guests upon their arrival and assign rooms.
∎ Provide information about our hotel, available rooms, rates and amenities.
∎ Respond to clients' complaints in a timely and professional manner.
∎ Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
∎ Upsell additional facilities and services, when appropriate.
∎ Maintain updated records of bookings and payments
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Apr 2023
Company Information:
∎ 9 Mar 2023
∎ The Al-Aqsa (Hotel)
Category: Hospitality/ Travel/ Tourism
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Source: bdjobs.com