Title: Front Office Executive
Company Name: Maui Resort Ltd
Vacancy: 3
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Hotel Management, Diploma in Hotel Management
∎ Skills Required: Hotel and Resort, HOTEL AND RESTAURANT, hotel booking, Hotel Management, hotel reservation
Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Hospitality Management, Hotel Management
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Monitor customer satisfaction (Guest Feedback, Social Media Review).
∎ Maintains room key control.
∎ Welcomes guests and fosters customer loyalty through his/her friendly manner.
∎ Develops high quality relationships with guests throughout their stay.
∎ Guest complaints or contentious issues that cannot be settled directly by team members and provide a fast solution.
∎ Ensures you are well presented (uniforms, personal hygiene etc), and also punctual. Enforces all cash handling, check cashing, and credit policies.
∎ Provide a high level of customer service and maintain a high profile in the day to day front office operations.
∎ Ensures that the workplace remains clean and tidy.
∎ Maintain office equipment such as computers, Photocopy machines, POS machines, printers etc.
∎ Monitor the front desk and ensure all employees comply with all security procedures for visitors.
Additional Requirements:
∎ Age 25 to 30 years
∎ Only males are allowed to apply
∎ The applicants should have experience in the following business area(s): Hotel
∎ Excellent verbal and written English required.
∎ Minimum two years of working experience in a reputed hotel for this position.
∎ Computer literate with proficiency in MS Word, MS Excel, Internet, e-communication and pos software.( HOTEL MANAGEMENT SOFTWARE ) NICE SOFTWARE.
∎ Excellent communication skills required.
∎ Ability to work independently.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 May 2022
Company Information:
∎ 23 May 2022
∎ Maui Resort Ltd
∎ Address : House: 45, Road: 17, Banani C/A, Dhaka-1213, Bangladesh.
∎ Web : www.mauiresortbd.com
∎ Business : Resort,restaurant business.
Category: Hospitality/ Travel/ Tourism
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Source: bdjobs.com