Job Description
Title: Front Office Executive
Company Name: Hotel Mishuk
Vacancy: Not specific
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Preferably a Graduate in Hotel/Hospitality Management or the equivalent.
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Perform all check-in and check-out tasks
∎ Manage online and phone reservations
∎ Inform customers about payment methods and verify their credit card data
∎ Register guests collecting necessary information (like contact details and exact dates of their stay)
∎ Welcome guests upon their arrival and assign rooms
∎ Provide information about our hotel, available rooms, rates and amenities
∎ Respond to clients' complaints in a timely and professional manner
∎ Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
∎ Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
∎ Upsell additional facilities and services, when appropriate
∎ Maintain updated records of bookings and payments
Additional Requirements:
∎ Age at least 20 years
∎ Only males are allowed to apply
∎ Excellent communication skill both in written & spoken in English
∎ A good team player
∎ Work experience as a Hotel Front Desk Agent, Receptionist or similar role
∎ Experience with hotel reservations software,
∎ Understanding of how travel planning websites operate, like Booking and TripAdvisor
∎ Customer service attitude
∎ Excellent communication and organizational skills
∎ Degree in hotel management is a plus
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Other benefits as per Hotel policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Aug 2023
Company Information:
∎ 12 Aug 2023
∎ Hotel Mishuk
∎ Address : Hotel Motel Zone, Sea Beach Road, Cox's Bazar
∎ Business : Hotel & Restaurant
Category: Hospitality/ Travel/ Tourism
: Please mention your applied position on the subject line of application/email
