Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: IECC Ltd.

Vacancy: 3

Age: Na

Job Location: Dhaka (Banani)

Salary: Tk. 13000 - 25000 (Monthly)

Experience: --

Published: 2026-09-14

Application Deadline: 2026-09-24

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Front Desk Officer

Vacancy No: 03

IECC Ltd. is looking for an experienced and enthusiastic Front Desk Officer to join our Banani Branch.

📍 Job Location: Banani, Dhaka

📌 Requirement: Candidates must live in or near Banani, Dhaka.

Job Context

The Front Desk Officer will act as a liaison between current and potential students. The ideal candidate should be able to handle inquiries and complaints efficiently while ensuring a high level of student satisfaction.

Job Responsibilities

Understand and communicate the company’s products and services.

Manage high volumes of inbound and outbound calls with excellent telephone etiquette.

Follow up with students regarding university events and activities.

Identify opportunities to promote and upsell university programs.

Respond to Facebook Messenger queries with accurate and complete information.

Conduct follow-ups with students for additional information.

Build strong and sustainable relationships with students.

Maintain accurate records of all conversations in the company database.

Enter new client data and update existing information in the CRM system.

Compensation & Benefits

🎁 Festival Bonus: 2

📈 Salary Review: Yearly

📩 How to Apply

Interested candidates are requested to send their updated CV to:

📧 hr@iecc.co.uk