Front Desk Officer (Banani Branch)
Job Description
Title: Front Desk Officer (Banani Branch)
Company Name: IECC Ltd.
Vacancy: 3
Age: 22 to 36 years
Job Location: Dhaka (Banani)
Salary: Tk. 13000 - 25000 (Monthly)
Experience:
- At most 1 year
Published: 2026-09-15
Application Deadline: 2026-09-15
Education:
- Bachelor/Honors
Requirements:
- At most 1 year
Skills Required: Customer Care,Customer Relationship,Customer Service,Customer Support through Phone,Expertise on Customer Relationship Management (CRM) handling.,Front Desk,Receptionist/ Front Desk
Additional Requirements:
- Age 22 to 36 years
- Only Female
Responsibilities & Context:
IECC Ltd. is looking for experienced Customer Service/Front Desk Officers who will act as a liaison between current and potential students. The ideal candidate will handle inquiries and complaints efficiently, ensuring that student satisfaction remains at the core of every interaction.
Job Responsibilities:
Understand the products and services provided by the company.
Manage large volumes of inbound and outbound calls promptly with excellent telephone etiquette.
Follow up communications regarding university events and activities.
Identify opportunities to promote/upsell university programs.
Respond to Facebook Messenger queries with accurate, complete, and valid information.
Conduct follow-ups with students for further information.
Build sustainable relationships by engaging students and going the extra mile.
Maintain accurate records of all conversations in the company database.
Enter new client data, update existing client information, and manage records in the CRM system.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
