Executive/Junior Executive - Guest Service

Job Description

Title: Executive/Junior Executive - Guest Service

Company Name: Neways International Company Limited

Vacancy: 2

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.

Published: 4 Jan 2025

Education:
∎ Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management
∎ Hotel Management.
∎ Hotel Management.

Requirements:

Additional Requirements:
∎ Candidate should be presentable.
∎ Applicants must have good English efficiency.
∎ Front Desk Management.

Responsibilities & Context:
∎ Main Responsibilities are to increase the sales and improve the customer service.
∎ Assisting with daily front desk operation such as Check-inn and Check-out, managing reservations, responding to guest inquiries or complaints and updating records.
∎ Identify current and prospective sales opportunities for Super Hostel.
∎ Attend all phone calls and provide all appropriate information to guests.
∎ Consult with daily visitor and complete the booking process.
∎ Responds to and handles guest problems and complaints.
∎ Processing guest payments.
∎ Provides services for customer satisfaction and retention.
∎ Any other task assign by supervisor/management.
∎ Main Responsibilities are to increase the sales and improve the customer service.
∎ Assisting with daily front desk operation such as Check-inn and Check-out, managing reservations, responding to guest inquiries or complaints and updating records.
∎ Identify current and prospective sales opportunities for Super Hostel.
∎ Attend all phone calls and provide all appropriate information to guests.
∎ Consult with daily visitor and complete the booking process.
∎ Responds to and handles guest problems and complaints.
∎ Processing guest payments.
∎ Provides services for customer satisfaction and retention.
∎ Any other task assign by supervisor/management.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ 8 Hours duty (Break 1 Hour).
∎ Weekly 1 day off and will get all govt. holiday.
∎ Accommodation facilities with AC Room.
∎ Food facilities with full Subsidize(Breakfast, Lunch and Dinner).
∎ 8 Hours duty (Break 1 Hour).
∎ Weekly 1 day off and will get all govt. holiday.
∎ Accommodation facilities with AC Room.
∎ Food facilities with full Subsidize(Breakfast, Lunch and Dinner).

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Neways International Company Limited
∎ House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Neways International Company Limited have a great mission to solve the big problems of the society. Now the company is working on“Super Hostel BD”project to solve the bachelor living problem in Dhaka city.
Our mission is to increase the value of our service and minimize the cost for the bachelor to survive in this one of the most expensive city.
Neways has a great Vision, to reach the 100% efficiency of service by utilizing it in a multifunctional ways.
Neways wants to work for the society to solve the problem. Our recent target is 100 branch in Dhaka City by establishing this 100 branch, we might solve three major problems for example: the traffic problem, bachelor living problem and employment opportunity problems. For more details please visit- https://www.facebook.com/newaysinternational, https://www.facebook.com/superhomeforbachelor

Address::
∎ House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Neways International Company Limited have a great mission to solve the big problems of the society. Now the company is working on“Super Hostel BD”project to solve the bachelor living problem in Dhaka city. Our mission is to increase the value of our service and minimize the cost for the bachelor to survive in this one of the most expensive city.Neways has a great Vision, to reach the 100% efficiency of service by utilizing it in a multifunctional ways.Neways wants to work for the society to solve the problem. Our recent target is 100 branch in Dhaka City by establishing this 100 branch, we might solve three major problems for example: the traffic problem, bachelor living problem and employment opportunity problems. For more details please visit- https://www.facebook.com/newaysinternational, https://www.facebook.com/superhomeforbachelor

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Jan 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 12.55%
University of Dhaka 2.77%
2.55%
East West University 1.91%
Daffodil International University (DIU) 1.91%
Jagannath University 1.91%
Tejgaon College 1.49%
Bangladesh University of Business and Technology 1.49%
Bangladesh Open University 1.28%
Dhaka College 1.28%

Interested By Age Range

Age Range Percentage (%)
20-30 72.98%
31-35 17.02%
36-40 6.81%
40+ 1.91%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 32.41%
20K-30K 53.30%
30K-40K 10.45%
40K-50K 2.99%
50K+ 0.85%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 28.72%
0.1 - 1 years 13.40%
1.1 - 3 years 21.91%
3.1 - 5 years 15.11%
5+ years 20.85%

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