Executive / Sr. Executive (Ticketing & Reservation Officer)

Job Description

Title: Executive / Sr. Executive (Ticketing & Reservation Officer)

Company Name: Fly & Touch International

Vacancy: 05

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ BBA / Bachelor degree in any discipline
∎ Preferred Professional Certification: NHTTI
∎ Training/Trade Course: NHTTI

Experience Requirements:
∎ 2 to 5 year(s)

Job Responsibilities:
∎ Must have experience for Air Ticketing & Reservations Saber, Galileo and GDS system.
∎ Should be Familiar with Re-Issue, Re-Validation, Refund, reschedule, fare calculation.
∎ Experience in web-based airlines reservation systems.
∎ Experience of booking hotels & transfers.
∎ Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
∎ Provide visa and tour package related information to clients.
∎ Must be Known Online Submission.
∎ Training Capability.
∎ Air Ticketing and Visa processing.
∎ Creating PNR, Issuing and Reissuing Tickets.
∎ Customer Service, Processes cancellations and modifications of reservations.
∎ Provide necessary support to Visa & Package tour Processing Sector.
∎ Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
∎ Sorting out issues that may increase bookings or reservations.
∎ Manage Daily Official works.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails and other ways of communication.
∎ Must remain updated on Airlines / Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ The candidate must be self-motivated & willing to work under pressure. Must be smart, proactive, and hardworking.
∎ Should follow the office timing, rules, and other terms as per company policy.
∎ Any duties assigned by the Management

Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s): NHTTI
∎ Computer Skill: MS Word ,MS Excel & Power Point

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill.
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Jan 2023

Company Information:
∎ 4 Jan 2023
∎ Fly & Touch International

Category: Hospitality/ Travel/ Tourism

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