Executive/ Senior Executive - Front Office and Reservation
Job Description
Title: Executive/ Senior Executive - Front Office and Reservation
Company Name: Orchid Business Hotel, Chittagong
Vacancy: 02
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Diploma in Hotel Management in front office
∎ Skills Required: Can do attitude, Effective Communication
Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Front Office, Guest Relations Services, Reservation
∎ The applicants should have experience in the following business area(s):
Hotel, Resort
Job Responsibilities:
∎ Perform all check-in and check-out tasks
∎ Up scaling guest service experiences for throughout his or her stay.
∎ Respond to Guests complaints in a timely and professional manner.
∎ Ability to Take online and phone reservations. Ensure proper mail distribution
∎ Liaise with housekeeping Department to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
∎ Provide Correct information about our Resort, available rooms, rates and amenities & Up sell additional facilities and services, when appropriate
∎ Duty Hour can be shifted to Day-Night based on Requirement.
∎ Maintain updated records of bookings and payments.
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Good at MS Offices (Ms. Word, Excel & Power point)
∎ At least 2-4-year experience in the similar position with a Renowned Hotel/Resort.
∎ By Attitude: Service Mindset, Smiley, Flexible & Team Player, Collaborative, can do Attitude & Can live up with limited Resource support.
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Service Charge [ After completion of Probation Period].
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 Jan 2024
Company Information:
∎ 18 Dec 2023
∎ Orchid Business Hotel, Chittagong
∎ Address : 1739, Sheikh Mujib Road, Agrabad, Chattogram
∎ Business : Orchid Business Hotel is a 3-star standard boutique hotel in Chattogram
Category: Hospitality/ Travel/ Tourism
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