Executive/ Senior Executive - Credit Realization
Job Description
Title: Executive/ Senior Executive - Credit Realization
Company Name: Rupayan Housing Estate Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduation from any reputed University.
∎ Skills Required: Client Relationship Management, Credit Realization
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
Credit Collection, Credit Management, Credit Realization, Due Collection
∎ The applicants should have experience in the following business area(s):
Developer, Group of Companies, Real Estate
Job Responsibilities:
∎ Communicate with customers to encash of return Cheque.
∎ Communicate with others department to solve of customer's complain and take necessary action regarding customers requirement.
∎ Collect dues from selected project.
∎ Solve customer's complains and provide support to customer requirement to achieve customer satisfaction within company's policy.
∎ Communicate customers by answering product and service questions; suggesting information about the products and services.
∎ Deal directly with customers either by telephone, electronically or face to face.
∎ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
∎ Respond promptly to customer inquiries.
∎ Provide pricing and delivery information.
∎ Obtain and evaluate all relevant information to handle product and service inquiries.
∎ Maintain Relationship with customers to ensure optimum and secured revenue.
∎ Providing customer service and system performance to increase efficiency (calling, issue letter, accepting/rejecting client's request).
∎ Communicating regularly with the valued Clients.
∎ Sitting the clients regarding the Deed of Agreement & make them understand all the clauses.
∎ Maintaining strong data base of existing client with all related information.
∎ Cash flow forecasting and collection planning.
∎ Regularly follow-up with clients regarding dues collection.
∎ To be expertise in operating ERP software.
Additional Requirements:
∎ Age 25 to 35 years
∎ Only males are allowed to apply
∎ Must have visionary and strategic thinking ability.
∎ Proficiency in MS Office (specially MS Excel & MS Word) both in Bangle and English.
∎ Excellent communication and interpersonal skill to deal with Client(s) and Management.
∎ Strong negotiation skill.
∎ Willingness to work beyond general business hours under extreme pressure.
∎ Able to cope with constant changes.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Special incentive on collection (APCP)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Jul 2023
Company Information:
∎ 8 Jul 2023
∎ Rupayan Housing Estate Limited
∎ Address : Rupayan Centre (Level-21), 72 Mohkhali C/A, Dhaka-1212.
∎ Web : www.rupayangroup.com
Category: Customer Support/Call Centre
: Experience in renowned Real Estate Company will be given Preference.
Source: bdjobs.com
Deadline Expired on 20th Jul 2023
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