Call Center Executive (Foreign)

Job Description

Title: Call Center Executive (Foreign)

Company Name: Hosneara Technology Ltd

Vacancy: 12

Age: 22 to 31 years

Location: Dhaka (Mirpur 2)

Salary: Tk. 10000 - 15000 (Monthly)

Published: 10 Apr 2025

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 22 to 31 years
∎ Basic computer skill.
∎ Availability, empathy, commitment, communicative and good organization
∎ Desire of knowledge and self-development.
∎ Resistance to stress, availability, commitment to the work duties.
∎ Basic computer skill.
∎ Availability, empathy, commitment, communicative and good organization
∎ attitude to solving challenges, analytical skills.
∎ Desire of knowledge and self-development.
∎ Resistance to stress, availability, commitment to the work duties.

Responsibilities & Context:
∎ Respond to customer inquiries with clear and accurate information.
∎ Manage and process orders and transactions smoothly.
∎ Contribute to a positive and cooperative team environment.
∎ Handle customer complaints with professionalism and care.
∎ Collect and evaluate customer feedback to help improve our services.
∎ Reach out proactively to customers to ensure their needs are met.
∎ About Us:
∎ We’re a renovation-focused company under a Singapore-based parent organization, committed to delivering excellent service in the home improvement industry.
∎ Your Role & Responsibilities:
∎ Respond to customer inquiries with clear and accurate information.
∎ Manage and process orders and transactions smoothly.
∎ Contribute to a positive and cooperative team environment.
∎ Handle customer complaints with professionalism and care.
∎ Collect and evaluate customer feedback to help improve our services.
∎ Reach out proactively to customers to ensure their needs are met.


Skills & Expertise:

Compensation & Other Benefits:
∎ Profit share
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Office snacks, Target bonus, Foreign tour.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur 2)

Company Information:
∎ Hosneara Technology Ltd
∎ Avenue : 02, Road No : 15, House No : 953/955, Ground Floor, Mirpur DOHS

Address::
∎ Avenue : 02, Road No : 15, House No : 953/955, Ground Floor, Mirpur DOHS

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
Dhaka Mohila Polytechnic Institute 5.21%
Govt. Titumir College 3.13%
National University 3.13%
Govt. Eden Mohila College 2.08%
Sonargaon University 2.08%
Varendra University 2.08%
University of Dhaka 2.08%
Eden Mohila College 2.08%
East West University 1.04%
Mirpur University 1.04%

Interested By Age Range

Age Range Percentage (%)
20-30 96.88%
31-35 3.13%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 98.96%
20K-30K 1.04%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 53.13%
0.1 - 1 years 13.54%
1.1 - 3 years 22.92%
3.1 - 5 years 6.25%
5+ years 4.17%