Executive - Customer Service

Job Description

Title: Executive - Customer Service

Company Name: Swift Freight Interantional Ltd.

Vacancy: 2

Location: Chattogram, Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Freight forwarding

Published: 9 Apr 2025

Education:
∎ Minimum Graduation in any discipline.
∎ Minimum Graduation in any discipline.

Requirements:

Additional Requirements:
∎ At least 1 year(s) experience in similar position at freight forwarding.
∎ Sound Knowledge of Air/Sea import operations.
∎ Computer literacy mandatory and sound knowledge in MS Word & MS Excel and if knowledge of Cargoaim Software will get preference.
∎ Strong communicating skill through e-mail or phone.
∎ Effective negotiation skills.
∎ Good Interpersonal skills.
∎ At least 1 year(s) experience in similar position at freight forwarding.
∎ Sound Knowledge of Air/Sea import operations.
∎ Computer literacy mandatory and sound knowledge in MS Word & MS Excel and if knowledge of Cargoaim Software will get preference.
∎ Strong communicating skill through e-mail or phone.
∎ Effective negotiation skills.
∎ Good Interpersonal skills.

Responsibilities & Context:
∎ Getting the freight rates from overseas and clients wherever is required.
∎ Co-coordinating with overseas offices to get the shipment status
∎ Supervision of import shipment operations and ensuring timely execution
∎ Maintain effective co-ordination within concerned departments& colleagues.
∎ Ability to work under pressure.
∎ SWIFT FREIGHT International Ltd a leading freight forwarding company in the shipping industry is looking for competent, young & self-driven individuals for the post of Customer Service Executive.
∎ Responsibilities:
∎ Getting the freight rates from overseas and clients wherever is required.
∎ Co-coordinating with overseas offices to get the shipment status
∎ Supervision of import shipment operations and ensuring timely execution
∎ Maintain effective co-ordination within concerned departments& colleagues.
∎ Ability to work under pressure.

Compensation & Other Benefits:
∎ As per company policy.
∎ As per company policy.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Chattogram, Dhaka

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Swift Freight Interantional Ltd.
∎ Head Office: House # 65, 1st Floor, Road # 17, Block # C, Banani, Dhaka-1213, Bangladesh
∎ One of the leading freight forwarding company

Address::
∎ Head Office: House # 65, 1st Floor, Road # 17, Block # C, Banani, Dhaka-1213, Bangladesh
∎ One of the leading freight forwarding company

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
University of Chittagong 33.33%
North South University 33.33%
Dhaka College 33.33%

Interested By Age Range

Age Range Percentage (%)
20-30 66.67%
40+ 33.33%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 33.33%
20K-30K 33.33%
30K-40K 33.33%

Interested By Experience Range

Experience Range Percentage (%)
1.1 - 3 years 33.33%
3.1 - 5 years 33.33%
5+ years 33.33%