Customer Care Executive (Female)

Job Description

Title: Customer Care Executive (Female)

Company Name: Royalty Tours & Travels

Vacancy: 2

Age: 20 to 32 years

Location: Dhaka (Shantinagar)

Salary: Tk. 15000 - 25000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Call Center

Published: 7 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 20 to 32 years
∎ The applicants should have experience in the following business area(s): Travel Agent, Immigration/Visa Processing
∎ Additional Requirements
∎ Must have smart and English speaking skills
∎ Candidates must know computer operating & Air ticketing reservation.
∎ Must have live presentation & Content writing Experience.
∎ The applicants should have experience in the following business area(s): Travel Agent, Immigration/Visa Processing
∎ Additional Requirements
∎ Must have smart and English speaking skills
∎ Candidates must know computer operating & Air ticketing reservation.
∎ Must have live presentation & Content writing Experience.

Responsibilities & Context:
∎ Communication with clients over the phone, Facebook, WhatsApp, and physically.
∎ Marketing initiatives to boost company visibility and engagement with clients.
∎ Develop and implement strategies to attract potential customers.
∎ Work closely with internal teams to ensure seamless and customer satisfaction.
∎ Report on sales performance, market trends, and business growth opportunities.
∎ Time: (10am To 7pm)
∎ Responsibilities & Context

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ File processing bonus every month. Performance bonus and target attractive bonus every month. Yearly increment & Promotion. Weekly and Public holidays.
∎ Salary Review: Yearly
∎ File processing bonus every month. Performance bonus and target attractive bonus every month. Yearly increment & Promotion. Weekly and Public holidays.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Shantinagar)

Company Information:
∎ Royalty Tours & Travels
∎ M L Village (7th Floor), Flat No 7D,147 Shantinagar, Dhaka- 1217
∎ Royalty Tours and Travels is an established tour and travel company providing all types of travel related services. Tour Package, Hotel Booking, Guided Tour, Air Ticketing, Visa Assistance & Customized Tour.
Royalty Tours & Travels is committed to making customers` trips more memorable and convenient.

Address::
∎ M L Village (7th Floor), Flat No 7D,147 Shantinagar, Dhaka- 1217
∎ Royalty Tours and Travels is an established tour and travel company providing all types of travel related services. Tour Package, Hotel Booking, Guided Tour, Air Ticketing, Visa Assistance & Customized Tour.Royalty Tours & Travels is committed to making customers` trips more memorable and convenient.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 17 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.00%
Dhaka International University 5.00%
Shanto Mariam University of Creative Technology 3.00%
Govt. Eden Mohila College 3.00%
Jagannath University 3.00%
Dhaka mohanagar Mohila college 2.00%
Siddheswari Girls College 2.00%
Dhaka City College 2.00%
Eden Mohila College, Dhaka 2.00%
European University of Bangladesh 2.00%

Interested By Age Range

Age Range Percentage (%)
20-30 88.00%
31-35 12.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 35.00%
20K-30K 65.00%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 18.00%
0.1 - 1 years 25.00%
1.1 - 3 years 33.00%
3.1 - 5 years 11.00%
5+ years 13.00%