Call Center Executive (ISP)

Job Description

Title: Call Center Executive (ISP)

Company Name: Netcom Internet Service

Vacancy: 5

Age: 20 to 35 years

Location: Dhaka (Mirpur 2)

Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Telecommunication, IT Enabled Service, ISP, Call Center
∎ Freshers are also encouraged to apply.

Published: 8 Apr 2025

Education:
∎ Bachelor of Science (BSc), HSC (Vocational) in Computer Engineering, Diploma in Computer

Requirements:

Additional Requirements:
∎ Age 20 to 35 years
∎ Call Center Experience. (Must)
∎ Communicate with customers via phone, chat, email, and other means in an efficient and courteous manner.
∎ Practical Experience with Microsoft Office Package.
∎ Strong communication and analytical skills.
∎ Ability to handle critical situations.
∎ Capability to handle a large volume of data both online and offline
∎ Report writing and Presentation Skills
∎ Roster Duty
∎ Evening shift duty

Responsibilities & Context:
∎ Providing technical support.
∎ Potentially assisting with sales and onboarding new customers.
∎ Troubleshooting customer issues.
∎ Netcom Internet is one of the leading Internet service provider companies in Bangladesh. We’re currently hiring a “Call Center Executive” who will be attentive and dedicated towards each and every query of customer hotline number on a shift basis work period

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Mirpur 2)

Company Information:
∎ Netcom Internet Service
∎ EFA Tower, (Lift: 3), 64. West Monipur, 60 feet road. opposite of EFA Conversion Hall Mirpur # 2, Dhaka # 1216.
∎ http://netcomisp.net/
∎ Internet Services, Data Connectivity, Software Develoment,
Web Hosting, Designing, Development & Network Solution.

Address::
∎ EFA Tower, (Lift: 3), 64. West Monipur, 60 feet road. opposite of EFA Conversion Hall Mirpur # 2, Dhaka # 1216.
∎ http://netcomisp.net/
∎ Internet Services, Data Connectivity, Software Develoment,Web Hosting, Designing, Development & Network Solution.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 7 May 2025

Category: Customer Support/Call Centre