Title: Call Center Executive (ISP)
Company Name: Netcom Internet Service
Vacancy: 10
Age: 20 to 30 years
Job Location: Dhaka (Mirpur 2)
Salary: Negotiable
Experience:
Call Center Experience. (Must)
Communicate with customers via phone, chat, email, and other means in an efficient and courteous manner.
Practical Experience with Microsoft Office Package.
Strong communication and analytical skills.
Ability to handle critical situations.
Capability to handle a large volume of data both online and offline
Report writing and Presentation Skills
Roster Duty
Morning & Evening shift duty
Netcom Internet is one of the leading Internet service provider companies in Bangladesh. We’re currently hiring a “Call Center Executive” who will be attentive and dedicated towards each and every query of customer hotline number on a shift basis work period
Providing technical support.
Potentially assisting with sales and onboarding new customers.
Troubleshooting customer issues.
| University | Percentage (%) |
|---|---|
| National University | 3.46% |
| Daffodil International University (DIU) | 2.76% |
| Bangladesh University of Business and Technology | 2.07% |
| Northern University Bangladesh | 1.61% |
| Chapainawabganj Polytechnic institute | 1.38% |
| Green University of Bangladesh | 1.38% |
| Prime University | 1.38% |
| American International University Bangladesh (AIUB) | 1.15% |
| Uttara University | 1.15% |
| Sonargaon University | 1.15% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 97.47% |
| 31-35 | 0.92% |
| 36-40 | 0.23% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 75.35% |
| 20K-30K | 22.12% |
| 30K-40K | 1.15% |
| 40K-50K | 0.23% |
| 50K+ | 1.15% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 33.41% |
| 0.1 - 1 years | 21.66% |
| 1.1 - 3 years | 25.58% |
| 3.1 - 5 years | 11.75% |
| 5+ years | 7.60% |