Job Description
Title: Executive- Customer Support
Company Name: Solar Intercontinental (SOLARIC) Ltd.
Vacancy: --
Location: Dhaka
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Multinational Companies
Published: 7 Apr 2025
Education:
∎ Bachelor of Business Studies (BBS) in Marketing
Requirements:
Responsibilities & Context:
∎ Identify and qualify potential customers through outbound calls.
∎ Maintain and update customer databases with accurate and current information.
∎ Promote products or services to existing customers and find out their needs to ensure maximum satisfaction.
∎ Explain product features and benefits, answer questions, and address customer concerns.
∎ Schedule appointments or follow-up calls for the sales team.
∎ Ensure that all appointment details are accurately recorded and communicated.
∎ Build and maintain strong customer relationships through regular follow-ups.
∎ Track and report on progress towards goals and objectives.
∎ Gather feedback from customers and prospects about product and service preferences.
∎ Ensure compliance with company policies and industry regulations during all telemarketing activities.
∎ Maintain detailed records of calls, customer interactions, and outcomes.
∎ Assess customer satisfaction through on-call survey.
∎ Identify and qualify potential customers through outbound calls.
∎ Maintain and update customer databases with accurate and current information.
∎ Promote products or services to existing customers and find out their needs to ensure maximum satisfaction.
∎ Explain product features and benefits, answer questions, and address customer concerns.
∎ Schedule appointments or follow-up calls for the sales team.
∎ Ensure that all appointment details are accurately recorded and communicated.
∎ Build and maintain strong customer relationships through regular follow-ups.
∎ Track and report on progress towards goals and objectives.
∎ Gather feedback from customers and prospects about product and service preferences.
∎ Ensure compliance with company policies and industry regulations during all telemarketing activities.
∎ Maintain detailed records of calls, customer interactions, and outcomes.
∎ Assess customer satisfaction through on-call survey.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ Solar Intercontinental (SOLARIC) Ltd.
∎ Khandakar Tower 2554.100 feet Road ,adani Aveneu Sayednagar ,Vatara Dhaka-1212
∎ One & only R&D based technology driven company in Bangladesh is poised to develop and deliver appropriate technologies to meet the exponentially increasing local & foreign demand in the field of renewable energy.
Address::
∎ Khandakar Tower 2554.100 feet Road ,adani Aveneu Sayednagar ,Vatara Dhaka-1212
∎ One & only R&D based technology driven company in Bangladesh is poised to develop and deliver appropriate technologies to meet the exponentially increasing local & foreign demand in the field of renewable energy.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 7 May 2025
Category: Customer Support/Call Centre
