Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Comfort Hat

Vacancy: 10

Age: 18 to 30 years

Location: Dhaka (Mirpur 10)

Salary: Tk. 8000 - 11000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Call Center, E-commerce

Published: 7 Apr 2025

Education:
∎ Secondary, Bachelor/Honors, Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Ability to communicate effectively and handle pressure.
∎ Minimum 1 year of experience in e-commerce customer care position.
∎ Call Center Management
∎ Customer Support
∎ Strong Communication Skills
∎ Client Service
∎ Microsoft Word
∎ Excel
∎ PowerPoint
∎ Skills and Abilities:
∎ Basic Computer Knowledge:
∎ Typing Speed: 30wpm

Responsibilities & Context:
∎ Customer line of e-commerce platform.
∎ Confirming network through phone.
∎ Website or chat customers.
∎ Providing accurate answers and resolving customer queries.
∎ Day management and delivery process monitoring.
∎ Providing fast and efficient service to ensure customer satisfaction.
∎ Office Hours: 10 am to 9 pm
∎ Responsibilities:

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Mirpur 10)

Company Information:
∎ Comfort Hat
∎ Senpara, Mirpur, Dhaka
∎ comforthat.com
∎ A Business of Bedding Item made by Cotton and Fabrics.

Address::
∎ Senpara, Mirpur, Dhaka
∎ comforthat.com
∎ A Business of Bedding Item made by Cotton and Fabrics.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 16 Apr 2025

Category: Customer Support/Call Centre