Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Comfort Hat

Vacancy: 10

Age: 18 to 30 years

Location: Dhaka (Mirpur 10)

Salary: Tk. 8000 - 11000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Call Center, E-commerce

Published: 7 Apr 2025

Education:
∎ Secondary, Bachelor/Honors, Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Ability to communicate effectively and handle pressure.
∎ Minimum 1 year of experience in e-commerce customer care position.
∎ Call Center Management
∎ Customer Support
∎ Strong Communication Skills
∎ Client Service
∎ Microsoft Word
∎ Excel
∎ PowerPoint
∎ Skills and Abilities:
∎ Basic Computer Knowledge:
∎ Typing Speed: 30wpm

Responsibilities & Context:
∎ Customer line of e-commerce platform.
∎ Confirming network through phone.
∎ Website or chat customers.
∎ Providing accurate answers and resolving customer queries.
∎ Day management and delivery process monitoring.
∎ Providing fast and efficient service to ensure customer satisfaction.
∎ Office Hours: 10 am to 9 pm
∎ Responsibilities:

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Mirpur 10)

Company Information:
∎ Comfort Hat
∎ Senpara, Mirpur, Dhaka
comforthat.com
∎ A Business of Bedding Item made by Cotton and Fabrics.

Address::
∎ Senpara, Mirpur, Dhaka
∎ comforthat.com
∎ A Business of Bedding Item made by Cotton and Fabrics.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 16 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
4.44%
Vashantek Govt. College 2.22%
Bangladesh University of Business and Technology 2.22%
Dhaka Polytechnic Institute 2.22%
National University 2.22%
Green University of Bangladesh 2.22%
Rajshahi College, Rajshahi 2.22%
Jagannath University 2.22%
Mohammadpur Kendriya College 2.22%
Hajee Mohammad Danesh Science and Technology University (HSTU) 1.11%

Interested By Age Range

Age Range Percentage (%)
20-30 93.33%
31-35 1.11%
40+ 1.11%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 93.33%
20K-30K 6.67%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 8.89%
0.1 - 1 years 28.89%
1.1 - 3 years 37.78%
3.1 - 5 years 13.33%
5+ years 11.11%