Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Comfort Hat

Vacancy: 10

Age: 18 to 30 years

Location: Dhaka (Mirpur)

Salary: Tk. 8000 - 11000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):E-commerce

Published: 12 May 2025

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Experience: 1 to 2 years
∎ The applicants should have experience in the following business area(s):Call Center, E-commerce
∎ Ability to communicate effectively and handle pressure.
∎ Minimum 1 year of experience in e-commerce customer care position.
∎ Call Center Management
∎ Customer Support
∎ Strong Communication Skills
∎ Client Service
∎ Microsoft Word
∎ Excel
∎ PowerPoint
∎ Typing Speed: 30wpm
∎ Skills and Abilities:
∎ Basic Computer Knowledge:

Responsibilities & Context:
∎ Customer line of e-commerce platform.
∎ Confirming network through phone.
∎ Website or chat customers.
∎ Providing accurate answers and resolving customer queries.
∎ Day management and delivery process monitoring.
∎ Providing fast and efficient service to ensure customer satisfaction.
∎ Office Hours: 10 am to 9 pm
∎ Responsibilities

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Mirpur)

Company Information:
∎ Comfort Hat
∎ Senpara, Mirpur, Dhaka
comforthat.com
∎ A Business of Bedding Item made by Cotton and Fabrics.

Address::
∎ Senpara, Mirpur, Dhaka
∎ comforthat.com
∎ A Business of Bedding Item made by Cotton and Fabrics.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 22 May 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 5.00%
Tejgaon College 3.00%
United International University 2.00%
Bangladesh University of Business and Technology 2.00%
University of Dhaka 2.00%
Bangladesh Open University 2.00%
Sonargaon University 2.00%
Dhaka International University (DIU) 1.00%
Government Titumir College 1.00%
Daffodil International University (DIU) 1.00%

Interested By Age Range

Age Range Percentage (%)
20-30 95.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 99.00%
20K-30K 1.00%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 1.00%
0.1 - 1 years 31.00%
1.1 - 3 years 47.00%
3.1 - 5 years 15.00%
5+ years 6.00%