Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Mamun BookS

Vacancy: 12

Age: at least 20 years

Location: Dhaka, Dhaka (Elephant Road ...

Salary: Tk. 12000 (Monthly)

Published: 9 Apr 2025

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Age at least 20 years

Responsibilities & Context:
∎ Handle inbound and outbound customer calls in a professional manner.
∎ Provide accurate information about products, order status, and delivery queries.
∎ Resolve customer complaints efficiently and ensure customer satisfaction.
∎ Maintain records of customer interactions and feedback.
∎ Collaborate with other departments to follow up on customer requests.
∎ Handle inbound and outbound customer calls in a professional manner.
∎ Provide accurate information about products, order status, and delivery queries.
∎ Resolve customer complaints efficiently and ensure customer satisfaction.
∎ Maintain records of customer interactions and feedback.
∎ Collaborate with other departments to follow up on customer requests.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka, Dhaka (Elephant Road, Hatirpool)

Company Information:
∎ Mamun BookS
∎ Hatirpul, dhaka
∎ Online book sell

Address::
∎ Hatirpul, dhaka
∎ Online book sell

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.33%
Eden Mohila College 3.62%
University of Dhaka 2.26%
Govt. Eden Mohila College 1.81%
Dhaka City College 1.81%
Daffodil International University (DIU) 1.36%
government Titumir College 0.90%
Dinajpur Polytechnic Institute 0.90%
United International University 0.90%
New Model Degree College 0.90%

Interested By Age Range

Age Range Percentage (%)
20-30 80.09%
31-35 9.50%
36-40 2.71%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 99.10%
20K-30K 0.90%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 68.78%
0.1 - 1 years 9.95%
1.1 - 3 years 11.31%
3.1 - 5 years 4.98%
5+ years 4.98%