Executive - Sales and Service/ Guest Service Agent (GSA)

Job Description

Title: Executive - Sales and Service/ Guest Service Agent (GSA)

Company Name: Neways International Company Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Training/Trade Course: Hotel Management

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Front Desk Management
∎ The applicants should have experience in the following business area(s): Hotel

Job Responsibilities:
∎ Identify current and prospective sales opportunities.
∎ Greeting guests upon arrival and making them feel welcomed.
∎ Assigning rooms and taking care of administrative duties.
∎ Processing guest payments.
∎ Responds to and handles guest problems and complaints.
∎ Attend all phone calls and provide all appropriate information to guests.
∎ Manage all communication with guests and ensure satisfaction at time of check out
∎ To ensure the execution of promotional initiatives and initiates to boost up the sales.
∎ Consult with daily visitor and complete the booking process.
∎ Ensuring Exceptional Customer Service.
∎ Convince to target customers and let them agree to choose our services.
∎ Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
∎ Serving as a role model to demonstrate appropriate behaviors.
∎ Provides services that are above and beyond for customer satisfaction and retention.
∎ Other duties as assigned by the Management.

Additional Requirements:
∎ Applicants must have good English efficiency.
∎ Applicants must have good knowledge in M.S Office.
∎ Applications must have a willingness and ability to work under pressure.
∎ Willing to work in a team.
∎ Confident and dynamic personality.
∎ Be a "brand ambassador" that represents the company's brand and values.
∎ Be well-groomed and presentable.
∎ Interpersonal skills and comfort with meeting new people on a daily basis.
∎ Ability to contact customers, complete sales and manage other tasks independently

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Attendance Bonus.
∎ Accommodation and Food facilities.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 16 Oct 2021

Company Information:
∎ 16 Sep 2021
∎ Neways International Company Limited
∎ Address : House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Web : www.superhostelbd.com
∎ Business : We are revolutionaries! We reinvented the hostel and redefined the hostel! This revolutionary hostel mode influence will not just limited to the people`s living, but profound impact on the education, social, employment and many other fields. Super Hostel is a brand of Neways International Company Limited. We are going to open 100 branch in Dhaka City in future. So far we know, High quality modern life just belong to very few rich man always. But at this time, through the revolutionary innovation, advanced technology, great and unique design, strongly cost control, we invent revolutionary solution that make urban life standard jumps 30 years directly in developing countries. Lots of facilities we are providing to make bachelor`s life easy. All facilities are providing with very cheap price. More Facilities are waiting for you. If you want to know more about us then please visit our Website and Facebook - www.superhostelbd.com, https://www.facebook.com/superhostelbd,

Category: Hospitality/ Travel/ Tourism