Executive - Reservation & Ticketing, Riyadh Air (Bangladesh)
Job Description
Title: Executive - Reservation & Ticketing, Riyadh Air (Bangladesh)
Company Name: MAAS Travel & Tours Ltd.
Vacancy: 04
Age: At least 25 years
Job Location: Dhaka (Gulshan)
Salary: Negotiable
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Airline, Group of Companies, GSA
Published: 2025-11-10
Application Deadline: 2025-12-10
Education:
- Bachelor of Arts (BA)
Certification in GDS (Amadeus, Sabre, or Galileo) will be added advantage.
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Airline, Group of Companies, GSA
Skills Required: Communication in English,Computer Literacy,GDS (GalileoTravelport,GDS (SABRE,GDS expert,GDS SYSTEM,Hard Working,Meet timeline
Additional Requirements:
- Age At least 25 years
Responsibilities & Context:
We are seeking smart and energetic team members who are highly proficient in English communication and able to handle airline reservations and ticketing tasks, provide customer support to travel partners and clients, and assist in achieving the company’s sales objectives through efficient service, strong product knowledge, and effective communication.
Key Responsibilities:
Reservation & Ticketing:
Handle booking, re-issuance, refunds, and ticketing through the airline’s GDS systems (e.g., Amadeus, Galileo, Sabre, NDC platform).
Ensure accurate fare quotations, seat availability, and schedule information for customers and travel agents.
Manage PNR creation, modifications, cancellations, and itinerary issuance as per airline policy.
Maintain updated knowledge of airline schedules, routes, and promotional fares.
Customer Service:
Provide accurate and timely information to customers and agents.
Resolve queries and complaints professionally and efficiently.
Handle schedule changes, flight irregularities, and other booking-related issues proactively.
Ensure high-quality customer experience aligned with airline and company standards.
Reporting & Coordination:
Prepare daily/weekly reservation reports.
Coordinate with the airline principal for ticketing issues, fare discrepancies, and operational updates.
Maintain proper documentation and adhere to company compliance and reporting guidelines.
Job Other Benifits:
- T/A,Mobile bill,Provident fund
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 14.59% |
| University of Dhaka | 3.00% |
| North South University | 3.00% |
| Independent University, Bangladesh | 2.58% |
| Daffodil International University (DIU) | 2.15% |
| East West University | 2.15% |
| Jagannath University | 2.15% |
| Bangladesh Open University | 1.72% |
| Daffodil Institute of IT | 1.29% |
| Southeast University | 1.29% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 56.22% |
| 31-35 | 27.47% |
| 36-40 | 10.30% |
| 40+ | 6.01% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 11.16% |
| 20K-30K | 40.34% |
| 30K-40K | 27.90% |
| 40K-50K | 16.31% |
| 50K+ | 4.29% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 3.43% |
| 0.1 - 1 years | 1.29% |
| 1.1 - 3 years | 30.90% |
| 3.1 - 5 years | 24.89% |
| 5+ years | 39.48% |
