Executive Operations (Contractual)

Job Description

Title: Executive Operations (Contractual)

Company Name: Max Social Enterprise Ltd.

Vacancy: --

Age: Na

Job Location: Khulna (Rupsha)

Salary: --

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Multinational Companies

• Bachelor/Honors

• Bachelor’s degree in Business Administration, Management, or a relevant field.

• Post-graduate diploma in Marketing/Sales preferred.

• At least 5 years
• The applicants should have experience in the following business area(s): Multinational Companies

Experience:

• 5 years’ experience in sales/marketing / business operations (preferably in water, WASH, or community services).

• Experience in RO water or utility-based products preferred.

Skills & Attributes:

• Strong organizational and coordination skills

• Good communication (written and verbal) skills

• Proficiency in MS Office (Word, Excel, PowerPoint)

• Ability to work independently and under pressure

• Basic understanding of operational compliance and reporting

• Willing to travel frequently within the Khulna region and capable of riding a motorcycle with a valid driving license.

About Us:

• Max Social Enterprise Ltd. is committed to building a water-secure future in Bangladesh by ensuring everyone—regardless of gender, age, income, or location—has access to safe, affordable water at home.
• To expand our impact, we have launched a new RO water treatment plant in Patharghata Village, Rupsa, Khulna. This initiative strengthens our water business in the region, enabling the production and door-to-door distribution of safe jar water. It also supports local economic growth by creating jobs and empowering communities—bringing us closer to a sustainable, water-secure Bangladesh.
• Max Social Enterprise Ltd. is seeking a motivated and dynamic Executive Operations (Contractual) to support Khulna region.

Key Responsibilities:

• Develop and implement annual and monthly operational plans for RO production, distribution, and sales.
• Develop a forecast of water demand, align it with production capacity, and identify the additional resources required to meet future needs.
• Oversee day-to-day operations of the RO plant, ensuring optimal performance, preventive maintenance, and minimal downtime.
• Oversee fleet and logistics for bottled water distribution to customers, retail outlets, and community points.
• Set and monitor daily, weekly, and monthly sales targets; drive initiatives to expand the customer base.
• Ensure transparent and efficient billing, tariff collection, and account reconciliation
• Lead and mentor a multidisciplinary team (plant operators, technicians, drivers, sales agents, customer service staff).
• Conduct regular performance reviews and training to enhance skills and accountability.
• Foster a safe, compliant, and performance-driven work culture
• Build strong relationships with local authorities, community leaders, customers, and regulatory bodies.
• Represent the project in meetings with government officials, partners, and donors.
• Handle community concerns, complaints, and disputes in a timely and professional manner
• Assist in operational planning, reporting, and documentation
• Monitor service delivery, customer issues, and operational compliance
• Maintain records related to operations, billing, and performance tracking
• Support vendor coordination and follow-up activities
• Ensure adherence to company policies and operational procedures