Executive - IT
Job Description
Title: Executive - IT
Company Name: Jotun Bangladesh Ltd.
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduate in any stream / Degree in Computer engineering with IT background.
∎ Having minimum 4-6 years work experience in IT desktop support activities. Experience in a manufacturing unit will be an added advantage.
Job Responsibilities:
∎ Give day to day support to Users across Factory, keep track of cases attended and to be uploaded in service desk portal. Maintain necessary stock of essential IT products.
∎ Follow the IT standards and policy. Maintain reports and follow proper documentation using office 365 tools. Follow up with vendor and get the case resolved as per SLA. Escalate critical cases to group IT and Local IT.
∎ Co-ordinate with IT vendors in the installation of systems, devices and components and by trouble-shooting problems to enable smooth running of everyday business operations.
∎ Be responsible to ensure relevant maintenance contracts and licenses are maintained and conduct regular reviews to ensure we are compliant.
∎ Ensure all IT systems and business data are protected by having regular backups and IT security guidelines are followed to make sure data can be retrieved when required.
∎ Ensure that Digital IT tools are used effectively and becomes a source of competitive advantage.
Additional Requirements:
∎ Age 24 to 33 years
∎ Knowledge on Office 365 Products (One Drive, sharepoint and MS outlook.
∎ Knowledge on Windows 10 & 11
∎ Knowledge on Powerbi tools, & Power Apps
∎ Knowledge on Microsoft TEAMS
∎ Knowledge of basic networking.
∎ Troubleshooting of hardware issues in laptops /desktop and Printers.
Compensation & Other Benefits:
∎ Extensive opportunities for professional and personal development.
∎ A friendly and supportive working environment.
∎ An international Corporate Culture founded on our four core values; Care, Respect, Loyalty, and Boldness.
∎ A work environment that embraces Diversity and is committed to creating an equal opportunity and inclusive environment for everyone.
∎ Attractive package will be o?ered commensurate with experience & quali?cation.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Mar 2023
Company Information:
∎ 19 Feb 2023
∎ Jotun Bangladesh Ltd.
∎ Address : House: 6 (7th floor), Road: 2B, Block- J, Baridhara, Dhaka-1216
∎ Web : www.jotun.com/ap
∎ Business : Jotun is one of the world`s leading manufacturers of decorative paints, marine, protective and powder coatings. The Group has 62 companies and 40 production facilities around the world, and more than 9800 employees. Jotun is represented in more than 100 countries through own subsidiaries, joint ventures, agents, branch offices and distributors. The Jotun Group is organized into four segments and seven geographical regions, and has its head office in Sandefjord, Norway.
Description
Jotun’s story in the Middle East, India and Africa (MEIA) region began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Care, Loyalty, Respect and Boldness.
Jotun Bangladesh Ltd., established in 2014, is one of the key markets within the MEIA region. With a head office in Dhaka, sales office in Chittagong, 2 warehouses and a rapidly growing team, we aim to further strengthen Jotun’s position in Bangladesh through ambitious market growth plans that focus on innovation, efficiency and profitability.
Category: IT/Telecommunication
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