Executive-Customer Service

Job Description

Title: Executive-Customer Service

Company Name: Jompesh

Vacancy: 1

Age: At least 22 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Food (Packaged)
• Freshers are also encouraged to apply.

• HSC

• At least 2 years
• The applicants should have experience in the following business area(s): Food (Packaged)
• Freshers are also encouraged to apply.

• Age At least 22 years

We're Hiring: Customer Service Executive — Jompesh Foods

We're looking for someone who genuinely enjoys talking to people and can keep our customers happy from the first message to the last delivery. Jompesh sells pure, authentic ghee, and this role is at the center of how customers experience us.

What you'll be doing

* Talking to customers on calls, answering their questions, and making sure every interaction feels warm and helpful

* Managing our Facebook Page inbox — replying to messages and comments quickly, and turning curious visitors into regular customers

* Following up on daily orders, approving them, coordinating with our packaging and dispatch team, and keeping clean records of everything sold

* Working with our courier partners day to day — tracking shipments, sorting out delivery issues, and reconciling COD payments

* Occasionally traveling for work — visiting vendors, checking logistics, or helping out at promotional events

What you get

* A salary that reflects your skills and experience

* Travel and daily allowance (TA/DA) whenever you're out for work

* The flexibility to handle certain tasks from home

* A weekly day off, as per company policy

If you like talking to people, staying organized under pressure, and want a role with real ownership, we'd love to hear from you.

• Performance bonus