Executive (Customer Sales Representative & E-commerce)

Job Description

Title: Executive (Customer Sales Representative & E-commerce)

Company Name: Giant Group

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor or Masters from any reputed university

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Boutique Fashion, Retail Stores/ Shops
∎ The applicants should have experience in the following business area(s): Boutique/ Fashion, Chain shop, Retail Store

Job Context:
∎ Unit Name: Texmart Trading Company Ltd.
∎ Texmart Trading Company Ltd. (concern of Giant Group) is one of the leading national fashion brand retailer and distributor in Bangladesh with several local and international fashion brands under its umbrella.

Job Responsibilities:
∎ Collect orderable products from the nearest location, after cheek the quality of the product ready for delivery.
∎ Verifies that the package is correctly labeled with the customer's shipping address and dispatches it to the logistics partner for shipping.
∎ Ensure deliverables are of the highest quality to promote client satisfaction.
∎ Daily delivery is to be completed every day.
∎ Ensure by phone call that that the customer receives delivery on the specified day.
∎ Analyze customer demand and sales data and ensure the website is offering those.
∎ Ensure repeat purchase in the website by providing the best customer service.
∎ Ensure top customer satisfaction and ensure low order cancellation.
∎ Basic knowledge on photography.
∎ Regularly update and input new styles into the e-commerce website along with right information.
∎ Regularly update & input post on social media (Facebook), reply customer message & comments.
∎ Must full fill all sales order placed in the website, Facebook and arrange for delivery from warehouse to customer by efficient management of courier services.
∎ Collect and deposit all sales proceeds from website and deposit with accounts.
∎ Prepare daily and monthly sales, stock and transfer report.

Additional Requirements:
∎ Age 22 to 35 years
∎ Minimum 02 to 03 years experience in similar or related responsibility
∎ Willingness and ability to work long hours with the computer
∎ Ability to plan, prioritize and manage multiple tasks and deliver to tight deadlines
∎ Generates new ideas& able to work on own initiative
∎ Excellent Microsoft Office proficiency
∎ Should having knowledge in English & Bengali typing

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2
∎ As per company policy.

Application Deadline: February 19, 2020

Company Information:
∎ Giant Group
∎ Address : Giant Business Tower (GBT), Level-13, Plot # 3, Sector # 3, Dhaka Mymensingh Road, Uttara C/A, Dhaka-1230 Tel no: +88 02 7913980-81
∎ Web : www.giantbd.com
∎ Business : A leading Group of Companies consisted of 14 sister concerns.

Category: Marketing/Sales

Source: bdjobs.com

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