Business Development Officer, RMG Business

Job Description

Title: Business Development Officer, RMG Business

Company Name: A reputed Mobile Financial Services (MFS) company

Vacancy: --

Age: At most 32 years

Job Location: Chattogram, Cumilla, Gazipur, Mymensingh, Narayanganj, Dhaka (Ashulia, Savar)

Salary: Tk. 25000 - 25000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Banks, Manufacturing (FMCG), Direct Selling/Marketing Service Company, Business-to-Business (B2B) Software and Services Startup

• Bachelor/Honors
• Masters

• 1 to 2 years
• The applicants should have experience in the following business area(s): Banks, Manufacturing (FMCG), Direct Selling/Marketing Service Company, Business-to-Business (B2B) Software and Services Startup

• Age At most 32 years
• Only Male

Minimum 1–2 years of experience in Corporate Sales, Payroll Business, MFS, Banking Operations, Relationship Management

Job Context:

To support the acquisition, onboarding, activation, and servicing of RMG salary disbursement clients by ensuring seamless payroll execution, employee wallet activation, customer support, and stakeholder relationship management at factory level.

Key Responsibilities:

Employee Onboarding & Activation

• Conduct employee account opening campaigns.

• Facilitate KYC collection and verification.

• Ensure wallet activation and PIN setup.

• Educate employees on upay services and usage.

Disbursement Support

• Coordinate monthly salary file collection and validation.

• Support salary upload and disbursement processes.

• Resolve payroll-related issues promptly.

• Monitor salary disbursement success rates.

• Customer Service & Issue Resolution

• Handle employee complaints and service requests.

• Coordinate with internal teams for issue resolution.

• Maintain customer satisfaction and retention.

Agent & Ecosystem Management

• Ensure sufficient cash-out liquidity around factory locations.

• Coordinate with agents and distributors.

• Monitor agent performance during salary periods.

• Support merchant and ecosystem development around factories.

Reporting

• Prepare daily and monthly activity reports.

• Track employee activation, payroll volume, and wallet usage.

• Report business opportunities and risks.