Job Description
Title: Executive - Customer Care & Sales
Company Name: Online Tech Academy
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Work at the office (Dhaka) & Time: Roaster Bases.
∎ Educational requirements: A graduate degree from any reputed university with a good academic background.
∎ Experience requirements: 1 year of experience in the relevant field will get you preference. Freshers are also highly encouraged.
Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Maintain good professional relationships with customers and ensure satisfaction to the highest level.
∎ Proficiency in managing customers over inbound or outbound calls is mandatory.
∎ Determine to support or assist customers after hours of operation.
∎ Manage Official Facebook pages accordingly and collect leads from relevant sources.
∎ Maintain records and other documentation and up-to-date Daily and monthly reports of sales.
∎ Acknowledging and resolving customer complaints and communicating issues to the Superior
∎ Cooperate with colleagues and ensure fast support to customers with the highest level of professionalism.
∎ Set up a positive mind for any other tasks assigned by the management from time to time
∎ Other tasks are allocated by the reporting person.
∎ Identify Selling possibilities and evaluate customer needs.
∎ Actively seek out new sales opportunities through calling, and messaging using social media
∎ Understand the needs of your business customers
∎ Respond to the incoming message and phone inquiries
∎ Record sales and order information or enter sales information into a computer system
∎ Review your own sales performance, aiming to meet or exceed targets
Additional Requirements:
∎ Age 18 to 35 years
∎ Both males and females are allowed to apply
∎ Having experience in E-Commerce platforms will get a preference
∎ Male Candidates will get Priority
∎ A team worker who believes in team commitment
∎ Excellent proficiency in MS Office applications must.
∎ Honest, Smart & Energetic in any atmosphere
∎ Setting a mind to listen to customer inquiries properly and provide prompt resolution
∎ Good English Typing speed & negotiation skill is must
∎ Must have the willingness to learn, vast communication, problem-solving nature & leadership skill
Salary:
∎ Tk. 15000 - 20000 (Monthly)
∎ Annual Increment (After Probation/Eligibility)
2 Times Yearly Festival Bonus
Performance Bonus
Annual Tour
Birthday Celebration Remuneration
Best Employment Remuneration (Quarterly & Annually)
Financial contribution for first child birth
Partial Subsidized Lunch and (Free) Afternoon Snacks with unlimited Tea & Coffee
Mobile bill allowance (Only Entitled)
Unlimited access for reading books
Useful Corporate health card
Relaxing zones
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ All Government holidays as per company policy
∎ An environment that fosters accelerated growth and training
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 12 Dec 2023
Company Information:
∎ 12 Nov 2023
∎ Online Tech Academy
∎ Address : SAR Bhaban, Ka- 78, Pragati Sarani Main Road, Dhaka.
∎ Business : Online Tech Academy (OTA) is an EdTech company focusing on creating new digital businesses and helping entrepreneurs. Currently, we are serving more than 4,000 entrepreneurs all over the country. To support our growth and vision, we are looking for smart, hard-working and self-driven individuals.
OTA has a mission to redefine the education system and solve the unemployment problem by creating and helping digital entrepreneurs build successful online businesses. For that purpose, OTA started Our Journey in 2018. Over the years, thousands of people have changed their lives through the most profitable businesses. They love creating their dream business by joining our mastermind community.
Category: Marketing/Sales
:
