Executive – CRM (Linexis IT Institute)

Job Description

Title: Executive – CRM (Linexis IT Institute)

Company Name: Sajeeb Group

Vacancy: --

Age: At least 20 years

Job Location: Dhaka (Farmgate)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Call Center, Educational Technology (Edtech) Startup

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Call Center, Educational Technology (Edtech) Startup

• Age At least 20 years
• Only Female

• Excellent communication and interpersonal skills.

• Good telephone etiquette and customer-handling ability.

• Strong follow-up and relationship-building skills.

• Basic computer and MS Office skills.

• Ability to work in a target-oriented environment.

Key Responsibilities

• Communicate with students and prospective students through phone calls, messages, and other communication channels.

• Respond to inquiries regarding courses, admission, class schedules, fees, and other services.

• Follow up with prospective students and support the admission process.

• Maintain and update student/customer information in the CRM system.

• Handle customer concerns and coordinate with relevant departments to resolve issues.

• Maintain regular communication with existing students.

• Prepare and maintain necessary CRM-related reports.