ERP Associate

Job Description

Title: ERP Associate

Company Name: Eastport Limited

Vacancy: 4

Age: Na

Job Location: Cumilla

Salary: --

Experience:

Published: 2026-01-28

Application Deadline: 2026-02-27

Education:

Requirements:

Skills Required:

Additional Requirements:

Essential

• Strong written and verbal communication skills in English is must

• Strong analytical and problem-solving skills

• Logical thinker with attention to detail

• Comfortable working with data, systems, and structured processes

• Ability to explain technical concepts to non-technical users

• Willingness to learn complex enterprise systems

• Basic understanding of business processes (finance, supply chain, or operations)

Desirable

• Degree or qualification in:

• Business Information Systems

  • Computer Science

  • Finance

  • Supply Chain / Operations

  • Engineering or related discipline

• Exposure to ERP systems (Infor, SAP, Oracle, etc.)

• SQL, reporting, or data analysis experience

• Understanding of manufacturing or distribution environments

Personal Attributes

• Curious and proactive learner

• Resilient when systems behave badly

• Comfortable asking questions and admitting what you don’t know

• Methodical, organised, and reliable

• Interested in long-term career development rather than short-term hopping

PORTWEST, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position Entry-Level ERP Associate on a full-time basis, located in Bangladesh and reporting to ERP Systems Manager. Founded in 1904, Portwest has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities. We’re on a mission to become the world’s most requested PPE and Safety Wear Brand.

JOB SUMMARY:

• This is an entry-level role designed to develop long-term ERP capability within Portwest. Portwest utilizes Infor M3 ERP solution to manage and integrate the end-to-end business operations. The successful candidate will undergo structured, product-specific Infor M3 training and gain hands-on experience supporting the Portwest ERP landscape.

• Initially focused on helpdesk and application support, the role will evolve into a functional M3 Specialist position within one or more business domains including Finance, Supply Chain, Operations, Warehousing, or Manufacturing.

• This role is ideal for a graduate or early-career professional with strong analytical ability, curiosity about how businesses actually work, and the patience to deal with ERP systems without losing the will to live.

Work Arrangement: On-site

Office Location: Comilla EPZ

KEY RESPONSIBILITIES:

Phase 1: Training & Core Support (Year 0–1)

• Complete formal Infor M3 training across core modules and system architecture

• Provide first line and second-line application support for Infor M3 users

• Log, triage, and resolve ERP incidents and service requests

• Escalate complex issues to senior M3 specialists or external partners when required

• Assist with basic system configuration under supervision

• Support data validation, master data maintenance, and basic reporting

• Develop a strong understanding of Portwest business processes and workflows

• Produce and maintain user documentation and training materials

Phase 2: Functional Specialisation (Year 1+)

• Progress into a functional specialist role within a defined domain:

  • Finance

  • Supply Chain

  • Operations

  • Warehousing

  • Manufacturing

• Act as the application SME for assigned modules and processes

• Support enhancements, process improvements, and change requests

• Participate in testing, upgrades, and ERP optimisation initiatives

• Work closely with business stakeholders to translate requirements into system solutions

• Support data quality, controls, and system governance

CAREER DEVELOPMENT & PROGRESSION

Portwest is committed to developing internal ERP capability. This role offers a clear progression path to:

• Infor M3 Functional Specialist

• Senior Application Analyst

• ERP Solution Lead

• Business Systems Architect

Ongoing training, certification opportunities, and exposure to enterprise-scale transformation initiatives will be provided.

COMPANY AWARDS

• Great Place To Work 2024

• Best Workplaces 2024

• Ibec Leading in Wellbeing Top 100 companies 2021

Portwest is an equal opportunity employer. All applicants will be considered for employment without attention to age, gender, race, religion, sexual orientation, civil status, veteran status, family status, disability status or membership of a minority group

WHAT WE OFFER:

• Structured Infor M3 training and certification

• Real-world ERP experience in a global organisation

• Clear career progression path

• Supportive learning environment

• Opportunity to build deep enterprise system expertise