Engineer - Service (Cummins Engine/ Generator/ Marine Engine)

Job Description

Title: Engineer - Service (Cummins Engine/ Generator/ Marine Engine)

Company Name: Jakson International Limited

Vacancy: 02

Age: Na

Job Location: Chattogram

Salary: --

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Multinational Companies, Industrial Machineries (Generator, Diesel Engine etc.), Power

• Bachelor/Honors

B.Sc./Diploma in Mechanical Engineering or Electrical Engineering.

• 3 to 5 years
• The applicants should have experience in the following business area(s): Multinational Companies, Industrial Machineries (Generator, Diesel Engine etc.), Power

JIL is looking for a dynamic and energetic candidate for its Service team who will be responsible for providing timely & effective service solutions for Cummins engines anywhere in Bangladesh.

• Maintain quality service by establishing and enforcing organizational standards.

• Perform hands-on troubleshooting, servicing, or repair of machines at customers’ locations.

• Provide after-sale service and ensure customer satisfaction by implementing necessary corrective actions.

• Develop service technical documentation.

• Attend field service calls and deal with customer queries professionally.

• Overhaul the engine with proper diagnosis and complete it within the estimated time with proper resolution.

• Send requirements for parts or lube oil to the concerned people to be sent to customers for service work.

• Communicate with the customer from time to time to understand their requirements and provide timely solutions.